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Dell Dimension L Series Systems Reference and Troubleshooting Guide
check your computer's hardware. If you find a problem you cannot solve by yourself,
the diagnostic tests can provide you with important information you will need when
talking to Dell's service and support personnel.
NOTICE: Use the Dell Diagnostics to test only your Dell computer system.
Using this program with other computers may cause incorrect computer
responses or result in error messages.
The Dell Diagnostics provides a series of menus and options from which you choose
particular test groups or subtests. You can also control the sequence in which the
quence in which the
tests are run. The diagnostic test groups or subtests also have these helpful features:
•
Options that let you run tests individually or collectively
•
An option that allows you to choose the number of times a test group or subtest
is repeated
•
The ability to display or print out test results, or to save them in a file
•
Options to temporarily suspend testing if an error is detected, or to terminate
testing when an adjustable error limit is reached
•
A
Devices
menu category that briefly describes each test and its parameters
•
A
Config
menu category that describes the configuration of the devices in the
selected device group
•
Status messages that inform you whether test groups or subtests were com-
pleted successfully
•
Error messages that appear if any problems are detected
As long as the microprocessor and the input and output components of your com-
puter system (the monitor, keyboard, CD-ROM
keyboard, CD-ROM drive, and diskette drive) are working,
you can use the Dell Diagnostics. If you are experienced with computers and know
mputers and know
what component(s) you need to test, simply select the appropriate diagnostic test
group(s) or subtest(s). If you are unsure about how to begin diagnosing a problem,
read the rest of this section.
Starting the Dell Diagnostics
To start the diagnostics, perform the following steps:
1.
Turn off the computer.
NOTICE: Before using the
Microsoft
Windows 98 Boot Disk
or
Windows Me
Boot Disk
, make sure to write-protect the diskette.
2.
Insert the
Dell Dimension ResourceCD
into the CD-ROM
OM drive.
For systems running Windows 98 or Windows Me, also insert the
Microsoft
Windows 98 Boot Disk
k
or
Microsoft Windows Me Boot Disk
into the diskette
drive. For systems running Windows NT, use the
Hard Drive Diagnostics and
Utilities
diskette included with your computer system or any MS-DOS bootable
cluded with your computer system or any MS-DOS bootable
diskette.
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