4-8
Dell Dimension L Series Systems Reference and Troubleshooting Guide
Hard-Disk Drives
If you have hard-disk drive problems, perform the following checks:
checks:
•
For Windows 98 and Windows Me, run the
ScanDisk
utility by clicking the
Start
button, pointing to
Programs—> Accessories—> System
Tools
, and clicking
ScanDisk
.
•
For Windows NT, run the error-checking utility by opening the property sheet of
the affected volume(s) and clicking
volume(s) and clicking
Check
Now
w
in the
Error-checking
section of
the
Tools
tab.
•
For Windows 2000, perform the following steps:
1.
Double-click the
My Computer
icon located on the Windows desktop.
2.
Click
File
, and then click
Properties
.
3.
Click the
Tools
tab.
4.
Under
Error-checking
, click
Check Now
Now
.
5.
Under
Check disk options
, click
Scan for and attempt recovery of bad
sectors
.
6.
Click
Start
.
•
Run the
appropriate tests under the
IDE Devices
E Devices
device group
as described in
“Running the Dell Diagnostics” found later in this chapter.
•
Check the settings on the
IDE
Configuration
submenu of the system setup pro-
ystem setup pro-
gram as described in Appendix B, “System Setup Program.”
•
Refer to “Hard-Disk Drive” in Chapter 6 for further troubleshooting information.
Chapter 6 for further troubleshooting information.
Network
If you have network problems, perform the following steps:
1.
Check the two status indicators on the computer’s back panel for activity.
•
The green
indicator lights when the system is connected to a 100–megabit-
per-second (Mbps) network.
Mbps) network.
•
The yellow indicator flashes brightly when activity occurs on either a 100- or
10-Mbps network connection. The green indicator turns off when the system
is connected to a 10-Mbps network.
NOTE: If you can connect to the network but are having problems accessing
: If you can connect to the network but are having problems accessing
network resources, contact your network administrator.
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