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Memory Problems

Fill out the

Diagnostics Checklist

as you complete these checks.

Network Problems

Fill out the

Diagnostics Checklist

as you complete these checks.

PC Card Problems

Power Problems

Fill out the

Diagnostics Checklist

as you complete these checks.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

If you receive an insufficient memory message —

Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

See the software documentation for minimum memory requirements. If necessary, install additional

memory

Reseat the

memory modules

to ensure that your computer is successfully communicating with the memory.

Run the

Dell Diagnostics

If you experience other memory problems —

Reseat the

memory modules

to ensure that your computer is successfully communicating with the memory.

Ensure that you are following the

memory

installation guidelines.

Run the

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

Check the network cable connector —

Ensure that the network cable is firmly inserted into both the network connector on the back of the

computer and the network jack.

Check the network lights on the network connector —

No light indicates that no network communication exists. Replace the network

cable.

Restart the computer and log on to the network again.

Check your network settings —

Contact your network administrator or the person who set up your network to verify that your network

settings are correct and that the network is functioning.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

Check the PC Card —

Ensure that the PC Card is properly inserted into the connector.

Ensure that the card is recognized by Windows —

Double-click the

Safely Remove Hardware

icon in the Windows taskbar. Ensure that

the card is listed.

If you have problems with a Dell-

provided PC Card —

Contact Dell

If you have problems with a PC Card not provided by Dell —

Contact the PC Card manufacturer.

Содержание D610 - Latitude Centrino Laptop 1.6ghz 512mb 40gb Wifi Xp Pro 14" Lcd

Страница 1: ...f EMC Corporation ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary in...

Страница 2: ... stops responding press and hold the power button until the computer turns off completely which may take several seconds device status lights 1 display 7 speakers 2 power button 8 track stick touch pad buttons 3 device status lights 9 track stick 4 keyboard 10 volume control buttons 5 touch pad 11 mute button 6 display latch 12 keyboard and wireless status lights NOTICE To avoid losing data turn o...

Страница 3: ...he display closed speakers To adjust the volume of the integrated speakers press the volume control buttons mute button or volume control keyboard shortcuts For more information see Using the Keyboard and Touch Pad track stick touch pad buttons Provide the functionality of a mouse See Using the Keyboard and Touch Pad for more information track stick Provides the functionality of a mouse See Using ...

Страница 4: ...s enabled Turns on when wireless devices are enabled Turns on when the uppercase letter function is enabled Turns on when Mini PCI functionality and Bluetooth wireless technology are enabled To enable or disable Mini PCI functionality and Bluetooth wireless technology press Fn F2 NOTE Bluetooth wireless technology is an optional feature on your computer so the icon turns on only if you ordered Blu...

Страница 5: ...ible device audio connectors hard drive Stores software and data security cable slot Lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device Right View Attach headphones or speakers to the connector Attach a microphone to the connector NOTICE Before you buy an antitheft device ensure that it will work with the sec...

Страница 6: ...e optional floppy drive directly to a USB connector using the optional floppy drive cable Connects your computer to a TV For more information see Connecting Your Computer to a TV or Audio Device If you ordered the optional internal modem connect the telephone line to the modem connector For information on using the modem see the online modem documentation supplied with your computer NOTICE The net...

Страница 7: ... electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid damaging the cable CAUTION...

Страница 8: ...e airflow through the vents which prevents the computer from overheating modem coin cell battery cover Covers the compartment that contains the modem and the coin cell battery See Adding and Replacing Parts hard drive Stores software and data Back to Contents Page 1 memory module cover 5 docking device slot 2 battery bay latch release 6 fan 3 battery charge gauge 7 modem coin cell battery cover 4 ...

Страница 9: ...ly with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause ha...

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Страница 11: ...wing ASF alerts and remote capabilities For more information about Dell s ASF implementation see ASF for Dell Portable Computers and the ASF Administrator s Guide for Dell Portable Computers which are available on the Dell Support website at support dell com Back to Contents Page Alert Description Chassis Intrusion Physical Security Violation Chassis Intrusion Physical Security Violation Event Cle...

Страница 12: ... Power Meter double click the icon on the taskbar Battery Performance Configuring Power Management Settings Checking the Battery Charge Charging the Battery Conserving Battery Power Replacing the Battery Power Management Modes Storing a Battery NOTE For information about the Dell warranty for your computer see the Product Information Guide or separate paper warranty document that shipped with your...

Страница 13: ...ent depleted You can change the settings for the battery alarms in QuickSet or the Power Options Properties window See Configuring Power Management Settings for information about accessing QuickSet or the Power Options Properties window Conserving Battery Power Perform the following actions to conserve battery power l Connect the computer to an electrical outlet when possible because battery life ...

Страница 14: ... click the icon in the taskbar For more information about QuickSet click the Help button in the Power Management Wizard l To access the Power Options Properties window click the Start button Control Panel Performance and Maintenance Power Options For information on any field in the Power Options Properties window click the question mark icon on the title bar and then click on the area where you ne...

Страница 15: ...during prolonged storage After a long storage period recharge the battery fully before you use it see Charging the Battery Back to Contents Page CAUTION Before performing these procedures turn off the computer disconnect the AC adapter from the electrical outlet and the computer disconnect the modem from the wall connector and computer and remove any other external cables from the computer NOTICE ...

Страница 16: ...e and close any open files exit any open programs and shut down the computer 2 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Close the display and turn the computer over 4 Use a 1 Phillips screwdriver to remove the device security screw from the bottom of the computer Removing and Installing Devices Whi...

Страница 17: ...on on the taskbar click the device you want to eject and click Stop 2 Press the device latch release 3 Pull the device out of the module bay NOTICE If the device security screw is installed you must turn off the computer before removing the screw NOTICE To prevent damage to devices store them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing hea...

Страница 18: ...4 Push the new device into the bay until it clicks The operating system automatically recognizes the device 5 If necessary enter your password to unlock your computer Back to Contents Page ...

Страница 19: ... the bar in the Volume Control column and slide it up or down to increase or decrease the volume For more information on volume control options click Help in the Volume Control window The Volume Meter displays the current volume level including mute on your computer Either right click the icon in the taskbar or press the volume control buttons to enable or disable the Volume Meter on the screen NO...

Страница 20: ...dio Device Your computer has an S video TV out connector that together with a standard S video cable available from Dell enables you to connect the computer to a TV Your TV has either an S video input connector or a composite video input connector Depending on what type of connector is available on your TV you can use a commercially available S video cable or composite video cable to connect your ...

Страница 21: ...lug the single connector end of the audio cable in to the headphone connector on your computer 5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device 6 Turn on the TV and any audio device that you connected if applicable and then turn on the computer 7 See Enabling the Display Settings for a TV in Microsoft Windows XP to ...

Страница 22: ...onnectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV in Microsoft Windows XP to ensure that the computer recognizes and works properly with the TV Enabling S PDIF Digital Audio If your comput...

Страница 23: ...e Options menu and then click Advanced Controls 3 Click Advanced 4 Click Enable S PDIF 5 Click Close 6 Click OK Setting Up the Cyberlink CL Headphones If your computer has a DVD drive you can enable digital audio for DVD playback 1 Click Start Programs PowerDVD to launch the Cyberlink PowerDVD program 2 Insert a DVD into the DVD drive If the DVD begins playing click the stop button 3 Click the Set...

Страница 24: ...ntroller Intel Extreme Graphics or a discrete video controller ATI Mobility Radeon X300 To enable the display settings for a TV on your computer follow the instructions that apply to your computer configuration Integrated Video Controller 1 Click the Start button and click Control Panel 2 Click Appearances and Themes 3 Under or pick a Control Panel icon click Display 4 Click the Settings tab and c...

Страница 25: ...resolution settings are correct 9 Click Apply to view the new settings 10 Click OK to confirm the settings change 11 Click Yes to keep the new settings 12 Click OK Discrete Video Controller Use the Fn F8 keyboard shortcut to enable your display settings l Press Fn F8 once to enable the TV setting only l Press Fn F8 twice to activate the TV and the display l Press Fn F8 three times to enable the di...

Страница 26: ... edge of the center hole 2 With a soft lint free cloth gently wipe the bottom of the disc the unlabeled side in a straight line from the center to the outer edge of the disc For stubborn dirt try using water or a diluted solution of water and mild soap You can also purchase commercial products that clean discs and provide some protection from dust fingerprints and scratches Cleaning products for C...

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Страница 28: ...ial tests of your system board keyboard hard drive and display l During the assessment answer any questions that appear l If a failure is detected the computer stops and beeps To stop the assessment and restart the computer press n to continue to the next test press y to retest the component that failed press r l If failures are detected during the Pre boot System Assessment write down the error c...

Страница 29: ...gnostics and restart the computer close the Main Menu screen Back to Contents Page NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in system setup Option Function Express Test Performs a quick test of devices This test typically takes 10 to 20 minutes and requires no interaction on your part Run Express Test ...

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Страница 31: ...upports the settings adjust automatically to the closest supported values 1 Click the Start button and click Control Panel 2 Under Pick a category click Appearance and Themes 3 Under Pick a task click the area you want to change or under or pick a Control Panel icon click Display 4 In the Display Properties window click the Settings tab 5 Try different settings for Color quality and Screen resolut...

Страница 32: ...the Display Properties window To disable dual independent display mode 1 Click the Settings tab in the Display Properties window 2 Click the monitor 2 icon uncheck the Extend my Windows desktop option and then click Apply If necessary press Fn F8 to bring the screen image back to the computer display Swapping Primary and Secondary Displays To swap your primary and secondary display designations fo...

Страница 33: ...lick Control Panel 2 Under Pick a Category click Performance and Maintenance 3 Click System 4 In the System Properties window click the Hardware tab 5 Click Device Manager 6 Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver Reins...

Страница 34: ... from the System Model Operating System and Topic drop down menus A link or links appear s for the specific drivers and utilities used by your computer 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install 7 Click the Install button if present to begin installing the driver or utility At the welcome screen follow the screen pro...

Страница 35: ...ting State 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Ensure that Restore my computer to an earlier time is selected and click Next 3 Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available res...

Страница 36: ...steps in the following sections in the order in which they are listed The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software Booting From the Optional Operating System CD NOTICE Before you undo the last system restore save and close all open files and exit any open ...

Страница 37: ...nization optional in the Personalize Your Software screen and click Next 8 At the Computer Name and Administrator Password window enter a name for your computer or accept the one provided and a password and click Next 9 If the Modem Dialing Information screen appears enter the requested information and click Next 10 Enter the date time and time zone in the Date and Time Settings window and click N...

Страница 38: ...all your virus protection software 21 Reinstall your programs Back to Contents Page NOTE To reinstall and activate your Microsoft Office or Microsoft Works Suite programs you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve ...

Страница 39: ...ncluded on your CD to provide last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users NOTE Drivers and documentation updates can be found at support dell com l How to set up my computer l Basic troubleshooting information l How to run the Dell Diagnostics Quick Reference Guide NOTE This document may be optional and ...

Страница 40: ... select your region or business segment and enter your Service Tag 2 Select Drivers Downloads and click Go 3 Click your operating system and search for the keyword Notebook System Software NOTE The support dell com user interface may vary depending on your selections l Software upgrades and troubleshooting hints Frequently asked questions hot topics and general health of your computing environment...

Страница 41: ...system use the Drivers and Utilities CD ResourceCD to reinstall drivers for the devices that came with your computer Your operating system product key label is located on your computer NOTE The color of your CD varies based on the operating system you ordered ...

Страница 42: ...the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the technical support service see Technical Support Service NOTE Some of the following services are not always available in all locations outside the continental U S Call your local Dell representativ...

Страница 43: ...ems With Your Order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call see the contact numbers for your region Product Information If you need information about additional products available from Dell or if you would like to place an ...

Страница 44: ...ting system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic ...

Страница 45: ...General Support toll free 800 10 0238 Brazil International Access Code 00 Country Code 55 City Code 51 Website www dell com br Customer Support Hardware and Warranty Support 0800 90 3355 Hardware and Warranty Support Fax 51 481 5470 Customer Care Fax 51 481 5480 Sales 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 6820 Brunei Country Code 673 Hardware and Warranty Support ...

Страница 46: ...t 980 9 15 3978 Costa Rica General Support 0800 012 0435 Czech Republic Prague International Access Code 00 Country Code 420 Website support euro dell com E mail czech_dell dell com Hardware and Warranty Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Hardware and Warranty Fax 22537 2728 Switchboard 22537 2711 Denmark Copenhagen International Access Code 00 Country Code 45 Website suppo...

Страница 47: ...01 Country Code 852 Website support ap dell com Hardware and Warranty Support E mail apsupport dell com Hardware and Warranty Support Dimension and Inspiron 2969 3188 Hardware and Warranty Support OptiPlex Latitude and Dell Precision 2969 3191 Hardware and Warranty Support PowerApp PowerEdge PowerConnect and PowerVault 2969 3196 Customer Care 3416 0910 Large Corporate Accounts 3416 0907 Global Cus...

Страница 48: ...1465 Preferred Accounts Division Sales over 400 employees 044 556 3433 Large Corporate Accounts Sales over 3500 employees 044 556 3430 Public Sales government agencies educational institutions and medical institutions 044 556 1469 Global Segment Japan 044 556 3469 Individual User 044 556 1760 Switchboard 044 556 4300 Korea Seoul International Access Code 001 Country Code 82 City Code 2 E mail krsu...

Страница 49: ...4 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand International Access Code 00 Country Code 64 Website support ap dell com E mail support ap dell com contactus General Support 0800 441 567 Nicaragua General Support 001 800 220 1006 Norway Lysaker International Access Code 00 Country Code 47 Website support euro dell com Hardware and Warranty Support for XPS portable compu...

Страница 50: ...ervice and Sales Penang Malaysia 604 633 4810 Spain Madrid International Access Code 00 Country Code 34 City Code 91 Website support euro dell com Home and Small Business Hardware and Warranty Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Hardware and Warranty Support 902 100 130 Customer Care 902 115 236 Switchboard 91 722 92 00 ...

Страница 51: ...d Accounts 500 5000 employees Customer Care 0870 906 0010 Central Government Customer Care 01344 373 193 Local Government Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate Public Sector Sales 01344 860 456 Home and Small Business Fax 0870 907 4006 Uruguay General Support toll free 000 413 598 2521 U S A Austin Texas Inter...

Страница 52: ...k to Contents Page Dell Services for the Deaf Hard of Hearing or Speech Impaired toll free 1 877 DELLTTY 1 877 335 5889 U S Virgin Islands General Support 1 877 673 3355 Venezuela General Support 8001 3605 ...

Страница 53: ...mputer BIOS basic input output system A program or utility that serves as an interface between the computer hardware and the operating system Unless you understand what effect the settings have on the computer do not change the settings for this program Also referred to as system setup bit The smallest unit of data interpreted by your computer Bluetooth wireless technology A wireless technology st...

Страница 54: ...er device driver See driver DIN connector A round six pin connector that conforms to DIN Deutsche Industrie Norm standards it is typically used to connect PS 2 keyboard or mouse cable connectors disk striping A technique for spreading data over multiple disk drives Disk striping can speed up operations that retrieve data from disk storage Computers that use disk striping generally allow the user t...

Страница 55: ...oppy drive A disk drive that can read and write to floppies folder A term used to describe space on a disk or drive where files are organized and grouped Files in a folder can be viewed and ordered in various ways such as alphabetically by date and by size format The process that prepares a drive or disk for file storage When a drive or disk is formatted the existing information on it is lost FSB ...

Страница 56: ...any that allows you to access its host server to connect directly to the Internet send and receive e mail and access websites The ISP typically provides you with a software package user name and access phone numbers for a fee K Kb kilobit A unit of data that equals 1024 bits A measurement of the capacity of memory integrated circuits KB kilobyte A unit of data that equals 1024 bytes but is often r...

Страница 57: ...arallel connector An I O port often used to connect a parallel printer to your computer Also referred to as an LPT port partition A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives Each partition can contain multiple logical drives PC Card A removable I O card adhering to the PCMCIA standard Modems and network adapters are common t...

Страница 58: ...rrors ScanDisk often runs when you restart the computer after it has stopped responding SDRAM synchronous dynamic random access memory A type of DRAM that is synchronized with the optimal clock speed of the processor serial connector An I O port often used to connect devices such as a handheld digital device or digital camera to your computer Service Tag A bar code label on your computer that iden...

Страница 59: ...omputer USB devices can be connected and disconnected while the computer is turned on and they can also be daisy chained together UTP unshielded twisted pair Describes a type of cable used in most telephone networks and some computer networks Pairs of unshielded wires are twisted to protect against electromagnetic interference rather than relying on a metal sheath around each pair of wires to prot...

Страница 60: ...x 768 Z ZIF zero insertion force A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket Zip A popular data compression format Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of zip A special kind of zipped file is a self extracting file which has a fi...

Страница 61: ...t the keypad is active l To disable the keypad press Num Lk again Key Combinations System Functions Battery CD or DVD Tray Display Functions Ctrl Shift Esc Opens the Task Manager window Fn Num Lock Enables and disables the scroll lock Fn F3 Displays the Dell QuickSet Battery Meter Fn F10 Ejects the tray out of the drive if Dell QuickSet is installed Fn F8 Switches the video image to the next displ...

Страница 62: ... management mode You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window Fn F1 Places your computer in hibernation Fn Page Up Increases the volume of the integrated speakers and external speakers if attached Fn Page Dn Decreases the volume of the integrated speakers and external speakers if attached Fn End...

Страница 63: ...st their settings 1 Open the Control Panel click Printers and Other Hardware and then click Mouse 2 In the Mouse Properties window l Click the Device Select tab to disable the touch pad and track stick l Click the Pointer tab to adjust touch pad and track stick settings 3 Click OK to save the settings and close the window Changing the Track Stick Cap You can replace your track stick cap if it wear...

Страница 64: ...d an administrator password you can use it instead of the primary password The computer does not specifically prompt you for the administrator password Using an Administrator Password The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration The administrators or technicians can assign identical administrator passw...

Страница 65: ...assword in three attempts the computer tries to start from another bootable device if the Boot First Device option in system setup is set to allow start up from another device If the Boot First Device option is not set to allow the computer to start from another device the computer returns to the operating state it was in when you turned it on If the hard drive password the external hard drive pas...

Страница 66: ...r 3 When the computer prompts you to delete the asset tag type y Assigning an Owner Tag An owner tag can have up to 48 characters any combination of letters numbers and spaces is valid 1 Boot the computer using the bootable floppy disk you created in Using the Dell Portables Asset Tag Utility 2 Type asset o and a space followed by the new owner tag and press Enter For example type the following co...

Страница 67: ...ecurity menu option and press Enter d Set the TPM security option to On e Press Esc to exit the setup program f If prompted select Save Exit 5 Activate the TPM setup program a Boot your computer to the Microsoft Windows operating system b Click Start Programs Broadcom Security Platforms Tools Then click the icon for the Security Platform Initialization Wizard c Follow the instructions to activate ...

Страница 68: ... the Microsoft Windows operating system b Click Start Programs Broadcom Security Platforms Tools Then click the icon for the Security Platform Initialization Wizard c Follow the instructions for creating the TPM owner user passwords and credentials Back to Contents Page ...

Страница 69: ... the exposed end of an installed card Striking the end of the card can damage the system board l Always remove an extended PC Card before you pack the computer in its carrying case Installing a PC Card You can install a PC Card in the computer while the computer is running The computer automatically detects the card PC Cards are generally marked with a symbol such as a triangle or an arrow to indi...

Страница 70: ...icles Back to Contents Page NOTICE Use the PC Card configuration utility click the icon in the taskbar to select a card and stop it from functioning before you remove it from the computer If you do not stop the card in the configuration utility you could lose data Do not attempt to eject a card by pulling its cable if one is attached CAUTION Before you begin any of the procedures in this section f...

Страница 71: ...y l System information Depending on what you want to do in Dell QuickSet you can start it by either clicking double clicking or right clicking the QuickSet icon in the Microsoft Windows taskbar The taskbar is located in the lower right corner of your screen For more information about QuickSet right click the QuickSet icon and select Help Back to Contents Page NOTE This feature may not be available...

Страница 72: ...ng safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety 1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched Before You Begin Hard Drive Memory Keyboard Modem Internal Card With Bluetooth Wireless Technology Mini PCI Card Coin Cell Battery NOTICE To avoid losing data save and close any open ...

Страница 73: ... keyboard DIMM A and the other accessed from the bottom of the computer DIMM B To add or replace a memory module in the DIMM A connector 1 Follow the procedures in Before You Begin 2 Remove the keyboard NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall jack NOTICE To avoid damaging the system board you must remove the main batte...

Страница 74: ...f you do not feel the click remove the module and reinstall it To add or replace a memory module in the DIMM B connector 1 Follow the procedures in Before You Begin 2 Turn the computer over loosen the captive screw in the memory module cover and then remove the cover 1 securing clips 2 per connector 2 memory module NOTICE If you need to install memory modules in two connectors install a memory mod...

Страница 75: ...irm the amount of memory installed in the computer 1 Click the Start button click Help and Support and then click Computer Information Modem If you ordered the optional modem at the same time that you ordered your computer the modem is already installed NOTICE To prevent damage to the memory module connector do not use tools to spread the memory module securing clips 1 securing clips 2 per connect...

Страница 76: ...em board and set the screw aside b Pull straight up on the attached pull tab to lift the modem out of its connector on the system board and disconnect the modem cable 5 Connect the modem cable to the modem 6 Align the modem with the screw hole and press the modem into the connector on the system board 7 Install the screw to secure the modem to the system board 8 Replace the cover 1 captive screw 1...

Страница 77: ... PCI card from any attached cables b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly c Lift the Mini PCI card out of its connector CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide 1 Mini PCI card 2 antenna wires 2 1 Mini PCI card 2 metal securing tabs 2 NOTICE The connectors...

Страница 78: ...s 2 NOTICE To avoid damaging the Mini PCI card never place cables on top of or under the card CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive CAUTION Before working inside your computer follow the safety instructions in the Product Information Guide NOTICE To prevent data loss turn off your computer before removing the h...

Страница 79: ...mputer right side up and open it NOTICE Hard drives are extremely fragile even a slight bump can damage the drive NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell 1 screws 2 2 hard drive NOTICE When the hard drive is not in the computer store it in protective antistatic packaging See Protecting Against Electrostatic Discharge in the Product...

Страница 80: ...s and slide it forward to gain access to the keyboard connector c Pull up on the keyboard connector tab to disconnect the keyboard connector from the system board 1 display 2 center control cover 3 computer base 1 center control cover NOTICE The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard NOTE Lift the keyboa...

Страница 81: ...ble and remove it from the computer Coin Cell Battery 1 M2 5 x 6 mm screws 2 2 keyboard connector pull tab 3 keyboard tabs 4 palm rest CAUTION Before performing the following procedures read the safety instructions in your Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of t...

Страница 82: ...rist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To avoid damaging the system board you must remove the main battery before you begin working inside the computer 1 captive screw NOTICE To avoid damaging the system board make sure you do not remove the plastic film between the battery and the system board as you remove the double sided tape from ...

Страница 83: ...Back to Contents Page ...

Страница 84: ...w or hide subcategories select a category such as System Onboard Devices or Video and press the Enter key The right pane displays information about the category or subcategory The bottom pane describes how to control system setup with key functions Use the keys to select a category modify settings or exit system setup Commonly Used Options Certain options require that you reboot the computer for n...

Страница 85: ... electrical outlet 4 Turn on the computer When the DELL logo appears press F12 immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again 5 When the boot device list appears highlight the device from which you want to boot and press Enter The computer boots to the selected device The next time you rebo...

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Страница 87: ...provide more secure user authentication than passwords alone Installing a Smart Card You can install a smart card in the computer while the computer is running The computer automatically detects the card To install a smart card 1 Hold the card so that the gold contact pad is facing upward and pointing toward the smart card slot 2 Slide the smart card into the smart card slot until the card is comp...

Страница 88: ...upport and point to Dell Support Settings 3 Ensure that the Show icon on the taskbar option is checked The Dell Support Utility is customized for your computing environment The Dell Support icon in the taskbar functions differently when you click double click or right click the icon Clicking the Dell Support Icon Click or right click the icon to perform the following tasks l Check your computing e...

Страница 89: ...e original one is defective l Insert a bootable floppy and restart the computer Clean the drive or disk See Cleaning Your Computer Ensure that the CD is snapped onto the spindle Check the cable connections Check for hardware incompatibilities Run the Using the Dell Diagnostics NOTE High speed CD or DVD drive vibration is normal and may cause noise which does not indicate a defect in the drive or t...

Страница 90: ...achments to remove the checkmark Check the telephone line connection Check the telephone jack Connect the modem directly to the telephone wall jack Use a different telephone line l Verify that the telephone line is connected to the jack on the modem The jack has either a green label or a connector shaped icon next to it l Ensure that you feel a click when you insert the telephone line connector in...

Страница 91: ...ems Decreasing available memory One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Disk C failed initialization The hard drive failed initialization Run the hard drive tests as described in Using the Dell Diagnostics Drive not ready The operation requires a hard drive in the bay before it can continue Install a hard drive in the...

Страница 92: ...mproperly seated Reinstall the memory modules and if necessary replace them Memory allocation error The software you are attempting to run is conflicting with the operating system another program or a utility Shut down the computer wait 30 seconds and then restart it Try to run the program again If the error message still appears see the software documentation Memory data line failure at address r...

Страница 93: ... Setup program The time or date stored in the system setup program does not match the system clock Correct the settings for the Date and Time options See Using the System Setup Program Timer chip counter 2 failed A chip on the system board may be malfunctioning Run the System Set tests as described in Using the System Setup Program Unexpected interrupt in protected mode The keyboard controller may...

Страница 94: ...rd To verify that the problem is with the external keyboard check the integrated keyboard 1 Shut down the computer 2 Disconnect the external keyboard 3 Turn on the computer 4 From the Windows desktop click the Start button point to Programs point to Accessories and click Notepad 5 Type some characters on the external keyboard and verify that they appear on the display If the characters appear now ...

Страница 95: ...our computer Check the software documentation or contact the software manufacturer for troubleshooting information l Ensure that the program is compatible with the operating system installed on your computer l Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information l Ensure that the program is installed and configu...

Страница 96: ...un the Dell Diagnostics CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Check the network cable connector Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack Check the network lights on the network connector No light indicates that no network ...

Страница 97: ...the computer Check the battery status light If the battery status light flashes orange or is a steady orange the battery charge is low or depleted Connect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Shut down the computer disconnect the computer from the electrical outlet and then let the battery and computer cool to ro...

Страница 98: ...er Hardware 2 Click View installed printers or fax printers If the printer is listed right click the printer icon 3 Click Properties and click the Ports tab For a parallel printer ensure that the Print to the following port s setting is LPT1 Printer Port For a USB printer ensure that the Print to the following port s setting is USB Reinstall the printer driver See the printer documentation for ins...

Страница 99: ...e Windows volume setting If you have been listening to MP3 songs ensure that you did not turn the player volume down or off Ensure that the subwoofer and the speakers are turned on See the setup diagram supplied with the speakers If your speakers have volume controls adjust the volume bass or treble to eliminate distortion Adjust the Windows volume control Click or double click the speaker icon in...

Страница 100: ...ich affects pointer movement and the operation of the touch pad or mouse buttons run the Mouse test in the Pointing Devices test group in the Dell Diagnostics Reinstall the touch pad driver See Reinstalling Drivers and Utilities CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTE If you are using a program that require...

Страница 101: ...s 1 Click the Start button and then click Control Panel 2 Click Appearance and Themes 3 Click the area you want to change or click the Display icon 4 Try different settings for Color quality and Screen resolution Run the Video diagnostics tests If no error message appears and you still have a display problem but the display is not completely blank run the Video device group in the Dell Diagnostics...

Страница 102: ...one supports one Type I or Type II card Cards supported 3 3 V and 5 V PC Card connector size 68 pins Data width maximum PCMCIA 16 bits CardBus 32 bits Memory Memory module connector two user accessible SODIMM sockets Memory module capacities 256 MB 512 MB and 1 GB Memory type 400 MHz or 533 MHz 1 8 V DDR2 SDRAM SODIMM Minimum memory 256 MB Maximum memory 2 GB Ports and Connectors Audio microphone ...

Страница 103: ...e LVDS TV support NTSC or PAL in S video and composite modes Color output 16 7 million Video type discrete video adapter 128 bit hardware accelerated Data bus PCI E x16 Video controller ATI Mobility Radeon X300 Video memory 64 MB LCD interface LVDS TV support NTSC or PAL in S video and composite modes Color output 16 7 million Audio Audio type AC 97 Soft Audio Audio controller Sigmatel 9751 Stereo...

Страница 104: ...ition resolution graphics table mode 250 count sec 100 gf Size protrudes 0 5 mm higher than surrounding keycaps Battery Type 6 cell smart lithium ion 53 WHr standard 4 cell smart lithium ion 32 WHr optional Dimensions Depth 88 5 mm 3 48 inches Height 21 5 mm 0 83 inch Width 139 0 mm 5 47 inches Weight 0 32 kg 0 70 lb 6 cell 0 25 kg 0 56 lb 4 cell Voltage 14 8 VDC Charge time approximate Computer o...

Страница 105: ...0 W 0 36 kg 0 79 lb 65 W Temperature range Operating 0 to 35 C 32 to 95 F both Storage 40 to 65 C 40 to 149 F both Physical Height 34 3 mm 1 4 inches Width 312 0 mm 12 5 inches Depth 262 2 mm 10 5 inches Weight With travel module 2 2 kg 4 85 lb 6 cell 2 1 kg 4 68 lb 4 cell With CD drive 2 4 kg 5 29 lb 6 cell Environmental Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 14...

Страница 106: ... Corporation Microsoft MS DOS Outlook and Windows are registered trademarks of Microsoft Corporation Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell Inc under license EMC is a registered trademark of EMC Corporation ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product ...

Страница 107: ...zards such as extreme temperatures and overexposure to sunlight dirt dust or liquids l Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment Travel Tips l Consider disabling wireless activity on your computer to maximize battery operating time To disable wireless activity press Fn F2 l Consider changing your power management options to ma...

Страница 108: ...ervice to report the missing computer Provide the computer Service Tag the case number and the name address and telephone number of the law enforcement agency to which you reported the missing computer If possible give the name of the investigating officer The Dell customer service representative will log your report under the computer Service Tag and flag the computer as missing or stolen If some...

Страница 109: ...urations To confirm that your computer has a wireless network card and to determine the type of card use one of the following l The Start button and the Connect To option l The order confirmation for your computer Start Button and Connect To Option 1 Click the Start button 2 Point to Connect To and then click Show all connections If Wireless Network Connection does not appear under LAN or High Spe...

Страница 110: ... router to communicate with your broadband router l Find out your wireless router s broadcast name The technical term for the name of your router s broadcast name is Service Set Identifier SSID or network name 15 If necessary configure your wireless network card to connect to the wireless network See Connecting to a Wireless Local Area Network Connecting to a Wireless Local Area Network This secti...

Страница 111: ...r is not configured is detected in the area a pop up appears near the network icon in the notification area in the lower right corner of the Windows desktop Follow the instructions provided in any utility prompts that appear on your screen Once you have configured your computer for the wireless network that you selected another pop up notifies you that your computer is connected to that network Th...

Страница 112: ...nder Pick a category click Appearance and Themes 3 Under Pick a task click Change the computer s theme 4 In the Theme drop down menu click Windows Classic 5 Click OK Start Menu 1 Right click the Start button and click Properties 2 Click the Start Menu tab 3 Click Classic Start menu and click OK Control Panel 1 Click the Start button and click Control Panel 2 In the left panel click Switch to Class...

Страница 113: ...data from the source computer to the new computer You can move data such as l E mails l Toolbar settings l Window sizes l Internet bookmarks You can transfer the data to the new computer over a network or serial connection or you can store it on a removable medium such as a writable CD or floppy To prepare the new computer for the file transfer 1 Click the Start button point to All Programs Access...

Страница 114: ...ate a new account 4 Under Name the new account type the name of the new user and click Next 5 Under Pick an account type click one of the following options l Computer administrator You can change all computer settings l Limited You can change only your own personal settings such as your password You cannot install programs or use the Internet 6 Click Create Account Fast User Switching Fast User Sw...

Страница 115: ... screen Internet Connection Firewall The Internet Connection Firewall provides basic protection from unauthorized access to the computer while the computer is connected to the Internet The firewall is automatically enabled when you run the Network Setup Wizard When the firewall is enabled for a network connection the firewall icon appears with a red background in the Network Connections section of...

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