persists, try another drive. Run the Hard-Disk Drive tests as described in "
Using the Dell Diagnostics
."
Hard-disk drive read failure
—
The hard drive may be defective. Shut down the computer, remove the
hard drive
, and boot the computer
from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run
the Hard-Disk Drive tests as described in "
Using the Dell Diagnostics
."
Insert bootable media
—
The operating system is trying to boot to a nonbootable CD. Insert a bootable CD.
Invalid configuration information-please run System Setup Program
—
The system configuration information does not match the
hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the
system setup
program.
Keyboard clock line failure
—
For external keyboards, check the cable connection. Run the Keyboard Controller
test as described in "
Using
the Dell Diagnostics
."
Keyboard controller failure
—
For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard
or the mouse during the boot routine. Run the Keyboard Controller test as described in "
Using the Dell Diagnostics
."
Keyboard data line failure
—
For external keyboards, check the cable connection. Run the Keyboard Controller test as described in "
Using
the Dell Diagnostics
."
Keyboard stuck key failure
—
For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the
keyboard or keys during the boot routine. Run the Stuck Key
test as described in "
Using the Dell Diagnostics
."
Memory address line failure at address, read value expecting value
—
A memory module may be faulty or improperly seated. Reinstall the
memory modules
and, if necessary, replace them.
Memory allocation error
—
The software you are attempting to run is conflicting with the operating system, another program, or a utility.
Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the
software documentation.
Memory data line failure at address, read value expecting value
—
A memory module may be faulty or improperly seated. Reinstall the
memory modules
and, if necessary, replace them.
Memory double word logic failure at address, read value expecting value
—
A memory module may be faulty or improperly seated.
Reinstall the
memory modules
and, if necessary, replace them.
Memory odd/even logic failure at address, read value expecting value
—
A memory module may be faulty or improperly seated. Reinstall
the
memory modules
and, if necessary, replace them.
Memory write/read failure at address, read value expecting value
—
A memory module may be faulty or improperly seated. Reinstall the
memory modules
and, if necessary, replace them.
No boot device available
—
The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed,
properly seated, and partitioned as a boot device.
No boot sector on hard drive
—
The operating system may be corrupted.
Contact Dell
.
No timer tick interrupt
—
A chip on the system board may be malfunctioning. Run the System Set tests as described in "
Using the Dell
Diagnostics
."
Operating system not found
—
Reinstall the
hard drive
. If the problem persists, contact Dell.
Optional ROM bad checksum
—
The optional ROM apparently failed.
Contact Dell
.
A required .DLL file was not found
—
The program that you are trying to open is missing an essential file. Remove and then reinstall the
program.
1.
Click the
Start
button and click
Control Panel
.
2.
Click
Add or Remove Programs
.
3.
Select the program you want to remove.
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