3.
Click
System
.
4.
In the
System Properties
window, click the
Hardware
tab.
5.
Click
Device Manager
.
6.
Right-click the device for which the new driver was installed and click
Properties
.
7.
Click the
Drivers
tab.
8.
Click
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, then use
System Restore
to return your computer to the operating state that existed before you
installed the new driver.
Using the Optional Drivers and Utilities CD
If using Device Driver Rollback or
System Restore
does not resolve the problem, then reinstall the driver from the
Drivers and Utilities
CD (also known as the
ResourceCD
).
1.
Save and close any open files, and exit any open programs.
2.
Insert the
Drivers and Utilities
CD.
In most cases, the CD starts running automatically. If it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and
then double-click the
autorcd.exe
file. The first time that you run the CD, it might prompt you to install setup files. Click
OK
, and follow the instructions
on the screen to continue.
3.
From the
Language
drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). A welcome screen appears.
4.
Click
Next
.
The CD automatically scans your hardware to detect drivers and utilities used by your computer.
5.
After the CD completes the hardware scan, you can also detect other drivers and utilities. Under
Search Criteria
, select the appropriate categories from
the
System Model
,
Operating System
, and
Topic
drop-down menus.
A link or links appear(s) for the specific drivers and utilities used by your computer.
6.
Click the link of a specific driver or utility to display information about the driver or utility that you want to install.
7.
Click the
Install
button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.
If no
Install
button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following
subsections, or click
Extract
, follow the extracting instructions, and then read the readme file.
If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver.
Manually Reinstalling Drivers
1.
After extracting the driver files to your hard drive as described in the previous section, click the
Start
button and right-click
My Computer
.
2.
Click
Properties
.
3.
Click the
Hardware
tab and click
Device Manager
.
4.
Double-click the type of device for which you are installing the driver (for example,
Modems
or
Infrared devices
).
5.
Double-click the name of the device for which you are installing the driver.
6.
Click the
Driver
tab and click
Update Driver
.
7.
Click
Install from a list or specific location (Advanced)
and click
Next
.
8.
Click
Browse
and browse to the location to which you previously extracted the driver files.
NOTE:
If you are reinstalling an infrared sensor driver, you must first enable the infrared sensor in
system setup
before continuing with the driver
installation.
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