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LIVE+ GoBox User Guide
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Error Message
Description
Possible Solution
connections present.
Plug in a valid Ethernet
connection or change the
connection type back to
‘All’.
Error 17:
Network conditions are
too poor to transmit
reliably at the current
latency setting. Either
switch to the 'Adaptive'
latency mode, or change
to a longer latency
setting.
Network conditions are too poor to
transmit reliably at the current
latency setting.
Move to a location with better
network coverage.
You could also change the
latency mode to Adaptive or
set a longer latency value.
Error 18:
No remaining disk space
available for recording
Store & Forward clips.
There is not enough disk space on
the transmitter to store an additional
clip.
Delete existing clips to free
up disk space.
Error 19:
None of the assigned
LIVE Server outputs are
currently available (either
in use or down).
This error message appears if the
transmitter is assigned to an output
pool (in the LIVE+ Portal), but all of
the outputs in the pool are currently
in use or unavailable.
Wait for one of the other
users to finish using a LIVE+
server output and try again.
Error 100:
Could not broadcast.
LIVE Server output in use
by another unit/“<MU-
serial#>.
This error message appears if the
assigned server output is currently
in use with another (live stream). If
the transmitter currently in use is
known, its serial number appears.
Wait for the other user to
finish using the LIVE+ server
output or stop the other
stream.
Error 101:
Could not broadcast.
Input and output video
format combination not
supported.
This error message appears if the
input/output video format
combination is not supported.
Change the output resolution
of the server to a different
value (50Hz for PAL and
59.94Hz for NTSC).
Error 109:
Could not broadcast.
Invalid LIVE Server
output assignment
This error message appears if the
transmitter is assigned to a non-
existing or invalid server output and
it attempts to broadcast.
Contact your system
administrator to assign the
transmitter to a valid server
output.
Error 110:
Failed to create clip on
server
This error message appears if there
was an error creating a new Store &
Forward clip transfer session.
Attempt to transmit the clip
again. If the problem
persists, contact your system
administrator.
Consider managing the clips