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LIVE+ GoBox User Guide
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Error Message
Description
Possible Solution
too poor to transmit
video.
transmitter will detect
available networks
automatically.
Error 05:
One or more modems
have malfunctioned.
Restarting this device
may resolve the problem.
Unable to dial a network
connection.
To reinitialize the modems:
1. Power off the GoBox.
2. Disconnect the power
source.
3. Wait 30 seconds,
reconnect the power
source, and restart.
If this does not resolve the
problem, contact Dejero
Support.
Error 06:
No input source detected.
Check physical
connections and verify
configuration settings.
No input source detected, or invalid
input source selected.
The transmitter cannot find the
camera and/or microphone.
Check that all cables are
firmly connected to the
correct input ports on the
GoBox.
Check the configuration
settings on the transmitter to
make sure that they match
the connected camera and
microphone.
Error 07:
Battery too low to
transmit. Insert fresh
batteries or use adaptor
cable.
Insufficient battery power remaining. Verify that you are using two
fully charged batteries
(minimum 85Wh) and that
they are firmly seated in the
battery mounting plates.
Error 08:
Device is overheating.
Please ensure proper air
circulation, clear any vent
obstructions.
Internal temperature has reached
68° C (154° F). You should move
the GoBox to prevent shutdown at
70° C (158° F).
Make sure nothing is
covering or obstructing the
air exhaust (located behind
the silver vents on one side
of the device) or the air
intake (beneath the flat metal
panel on the other side of the
device).
If the device does overheat,
switch it off and allow it to
cool down for several
minutes.
Error 09:
Device needs to be
assigned to a server
The transmitter may not be
assigned to a server output in
LIVE+ Portal.
Use the LIVE+ Portal to
assign a receiver. For more
information, see the
LIVE+
