DataDirect Networks EF2800 FC RAID Storage System User Guide (V 1.0)
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Contacting Technical Support & Shipping Instructions
You can contact DataDirect Networks Customer Service by:
Telephone at ( 8 1 8 ) 7 0 0 - 7 6 7 6 ( O p t i o n 1 )
Fax at ( 8 1 8 ) 7 0 0 - 7 6 6 2
Internet e-mail at [email protected]
You can contact DataDirect Networks Technical Support by:
Telephone at ( 8 1 8 ) 7 0 0 - 7 6 7 6 ( O p t i o n 2 )
Fax at ( 8 1 8 ) 7 0 0 - 7 6 7 7
Internet e-mail at [email protected]
Technical Support hours are Monday through Friday,
9 am to 6 pm Pacific Standard Time.
After hours support is available to those customers that have a Service
Contract. Please contact our sales representatives for more
information.
You can find us on the World Wide Web at www.datadirectnet.com
Corporate Headquarters is located at:
9320 Lurline Avenue
Chatsworth, California 91311
(818) 700-7600, (818) 700-7601, fax
Product Shipping Instructions
If you are shipping the product to another location, always use the
original packaging provided with your unit(s).
If you are sending a product to DataDirect Networks for warranty or
out of warranty repair, you
must
obtain a Return of Materials
Authorization (RMA) number from DataDirect Networks Technical
Support.
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