CR805 Retransfer Card Printer User’s Guide
61
USB Installation Troubleshooting
Problem
Solution
The cable is loose.
Reconnect the USB cable to the ports on the PC and the
printer. Power the printer off, and then back on. If the PC and
printer still do not communicate, restart the PC.
The data cable is
damaged or frayed.
Power off the printer. Replace the cable if you have a spare.
Contact your service provider to order a new data cable.
The system has a
temporary
communication problem.
Check for the following:
USB extension cables can cause communication problems.
The recommended USB cable is 6-ft. (2 meters) long. Make
sure that the cable is rated for USB 2.0 data transmission.
If you are using a USB hub, a self-powered hub is
recommended.
The PC USB port does not
communicate with the
printer USB port.
Power management on the PC has shut down USB
communication. Check the following:
Open Device Manager and the list of USB devices. Disable
shutdown for each hub in the list. Restart the PC to make
the changes take effect, if necessary.
Hibernation on a laptop requires several moments to
enable USB communication. Unplug the USB printer port
and then connect it again.
Replace the PC port or the PC. Contact your PC or port
vendor if you need assistance.
Содержание CR805
Страница 1: ...Entrust Datacard CR805 Retransfer Card Printer User s Guide September 2017 Part No 527691 001 Rev C...
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Страница 18: ...2 Introduction...
Страница 32: ...16 About the Printer...
Страница 58: ...42 Using the Printer...