page title ∙ 27
26 ∙ troubleshooting
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
Fresh fries are fried unevenly in
the Air Fryer Oven.
Certain types of food need to be
shaken halfway through the
preparation time.
1.
Items that lie on top of or across each
other (e.g. fries) need to be shaken
halfway through the preparation time
(see section “Settings”).
2.
You can also use the included rotating
basket for an even cook on fries, chips,
onion rings, etc.
Fresh fries are not crispy when they
come out of the Air Fryer Oven.
The crispiness of the fries
depends on the amount of oil
and water in the fries.
The Rotating Basket is not
rotating.
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
The Air Fryer Oven does not
turn on.
1.
The appliance is not plugged
in.
2.
You have not set the Timer Dial.
The food is not done after the
recommended time is elapsed.
Snacks are not crispy when they
come out of the Air Fryer Oven.
The food was not dry enough or
needs a bit of oil.
Make sure to properly dry the food or lightly brush
some oil onto the snacks for a crispier result.
White smoke is coming out of
the appliance.
troubleshooting ∙ 27
1.
Plug the appliance into a wall socket.
2.
Turn the Timer Dial to the required
preparation time to switch the appliance on.
1.
Too much food has been
added to the Air Fry Basket.
2.
The temperature was set too
low.
1.
Use less food and cook in batches if
necessary. Your food will also cook more
evenly.
2.
Turn the Temperature Dial to the
required temperature setting (see section
“Settings”). Preheat for 5-10 minutes.
1.
Your food is too greasy.
2.
The heating element still
contains residue from
previous use.
1.
When you fry greasy items in the Air Fryer
Oven, an amount of fat may leak onto
the heating elements. The fat produces
white smoke and the oven may heat up
more than usual. Use the Baking Pan
underneath the Air Fry Basket to reduce
grease dripping on the heating element.
2.
When cool, wipe down the heating
element with warm, soapy water and a
non-abrasive sponge or cloth.
1.
Make sure you dry the potato sticks
properly before you add the oil.
2.
Cut the potato sticks smaller
for a crispier result.
3.
Add slightly more oil for a
crispier result.
1.
Turn off the Air Fryer Oven and
remove the basket using the
Removal Tool for safety.
Reattach the arms of the basket to
the sides of the air fryer, ensuring
that the Gear is aligned properly.
2.
Use the Removal Tool to remove
the basket and make sure the gear
side of the basket is facing left. Then
reattach.
1.
The Gear on the basket
is not properly attached
to the gear inside the Air
Fryer Oven.
2.
The Rotating Basket is in
backwards.