Installation and User Guide
DEVIreg™ Multi
FEC | Produced by Danfoss ©
46
Warranty
At DEVI, we find it of great importance to deliver high quality
products with long lasting effects .
DEVIwarranty™ is a series of 4 individual, best-in-market
warranties to give you full peace of mind while using DEVI
products in electric heating systems . For all DEVI products, we
maintain the following warranties:
A 20-year full service warranty is valid for:
• heating cables incl . DEVIflex™ / DEVIsafe™ / DEVIsnow™ /
DEVIasphalt™ / DEVIaqua™/ DEVIbasic™ / DEVIcomfort™ /
DEVIsport™ (DSM3) / DEVImulti™ / DEVIinline™;
• heating mats incl . DEVImat™ / DEVIcomfort™ / DEVIheat™ /
DEVIsnow™ / DEVIasphalt™ / DTCE;
Not only does this warranty include costs of reparation or
replacement, but also installation and floor materials, such
as damage to brickwork and tiles . For more details, read
DEVIwarranty™ terms and conditions below .
A 10-year product warranty is valid for:
• DEVIcell™ plates, DEVIpipeguard™ LSZH self-limiting
heating cables;
A 5-year product warranty is valid for DEVI thermostats,
floor heating systems, self-limiting heating cables, and
accessories:
• DEVIreg™ Smart thermostat;
• DEVIreg™ Touch thermostat;
• DEVIdry™ floor heating element under carpet, laminate
and wooden floor (not including the DEVIdry™
thermostats and control sets);
• DEVIiceguard™, DEVIpipeheat™, DEVIpipeguard™ and
DEVIhotwatt™ self-limiting heating cables;
• All related accessories;
A 2-year product warranty is valid for:
• DEVIreg™ 130–132 / 233 / 316 /330 / 527 / 528 / 530–535 /
610 thermostats;
• DEVIreg™ Multi, DEVIreg™ 850 controllers;
• DEVIlink™ wireless control system;
• DEVIdry™ thermostats and control sets;
• DEVIreg™ Therm Control;
• DEVIfoil™ heating foils;
• DEVIrail™ towel heaters;
• DEVItemp™ industrial heaters;
• DEVItronic™ anti-condensation heaters;
• Radiant heaters;
• Power supply units for thermostats;
• All related accessories, including heating cables, and
heating mats accessories .
Should you, against all expectations, experience a problem with
your DEVI product, you will find that DEVI offers DEVIwarranty™
from the date of purchase on the following conditions:
During the warranty period DEVI shall offer a new comparable
product or repair the product in case the product is found to be
faulty by reason of defective design, materials or workmanship .
The repair or replacement shall be carried out free of charge
providing that the warranty claim is valid . The decision to either
repair or replace will be solely at the discretion of DEVI . DEVI
shall not be liable for any consequential or incidental damages
including, but not limited to, damages to property or extra
utility expenses .
An extension of the warranty period following repairs
undertaken cannot be granted .
The warranty shall be valid only if the WARRANTY CERTIFICATE
is completed correctly and in accordance with the instructions,
and provided the fault is submitted to the installer or the seller
without undue delay and proof of purchase is provided . Please
note that the WARRANTY CERTIFICATE must be completed in
English or local language .
DEVIwarranty™ shall not cover any damage caused by incorrect
conditions of use, incorrect installation or if installation has
been carried out by non-authorized electricians . All work will be
invoiced in full if DEVI is required to inspect or repair faults that
have arisen as a result of any of the above .
The DEVIwarranty™ shall not extend to products which have
not been paid in full .
DEVI will, at all times, provide a rapid and effective response to
all complaints and inquiries from our customers .
The warranty explicitly excludes all claims exceeding the
above conditions .
Attention:
The Warranty Certificate must be completed
correctly for the Warranty to be valid .
