Troubleshooting
10
• If more than one console is being used in the facility, they will never be set to the
same BCAST and CHAN numbers at once. Also, keep the consoles at least 20' (6.1 m)
apart.
• Verify Wi-Fi hotspots and cellular repeaters are kept as far as possible from both the
console and the scoreboard.
Radio Diagnostics
Both the transmitter and receiver radios must have at least
Version 1�3
firmware to
perform diagnostic tests. The All Sport 5000 console must be at least
Version 4�0�9
to
access test menus.
Identifying Radios with Diagnostic Support
•
Transmitter Radio (Console):
If the transmitter radio supports diagnostic features, the
All Sport 5000 console will allow access to the “RADIO TEST” menu option. The console
will not allow access to this menu if the transmitter radio does not support diagnostics.
•
Receiver Radio (Scoreboard):
If the scoreboard responds to an All Sport 5000 console
running a diagnostics test, then the receiver will support basic diagnostics at a
minimum. Further support can be identified by running the “SERVER VER” radio test
and recording the receiver radio firmware version displayed on the scoreboard.
If the radio system supports diagnostics and enters/
displays information on the scoreboard, then both
radios are functioning properly�
If the scoreboard
does not respond to an All Sport 5000 console
running a diagnostics test (remains blank), access to
the receiver radio may be required to troubleshoot
further.
With power disconnected from the scoreboard,
access the radio enclosure and remove the cover
to expose the receiver radio circuit board. A white
sticker, as shown in
, will provide a visual
indication of the radio firmware version.
The first two numbers on the sticker indicate the
firmware version. This number must be “1.3” or higher
to support radio diagnostics.
Radio Test Menus
The tests provided are designed to gather as much data about the radio operation as
possible to help diagnose radio communication problems. These test menus are also
described in the
Radio Diagnostics
section
of the
All Sport 5000 Series Control Console
Operation Manual (ED-11976)
, available online at
.
Figure 7:
Radio Firmware Version Label
Содержание GEN VI RADIO P1110
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