D-Link DSL-2544N Скачать руководство пользователя

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Section 4 – Troubleshooting

D-Link DSL-2544N User Manual

indicators should be on as well.

Step 4

Please ensure that the settings in the Web-based configuration manager, e.g. ISP username and password, are the same as the settings

that have been provided by your ISP.

4. Why can’t I get an Internet connection?

For ADSL ISP users, please contact your ISP to make sure the service has been enabled/connected by your ISP and that your ISP username and

password are correct.

5. What can I do if my Router can’t be detected by running the installation CD?

Step 1

Ensure the Router is powered on.

Step 2

Check that all the cables are firmly connected at both ends and all LEDs are working correctly.

Step 3

Ensure only one network interface card on your PC is activated.

Step 4

Click on

Start > Control Panel > Security Center

to disable the firewall.

Note:

There is a potential security issue if the firewall is disabled on your PC. Please remember to turn it back on once you have finished the

whole installation procedure. This will enable you to surf the Internet without any problems.

Содержание DSL-2544N

Страница 1: ......

Страница 2: ...4 Accessing the router 14 Configuring IP Address of the Network Card 14 SETUP 15 Wizard 15 Internet setup 18 2 4G Wireless 22 5G Wireless 23 Local Network 24 Local IPv6 Network 27 Time and Date 28 Logout 28 ADVANCED 29 2 4G Advanced wireless 29 5G Advanced wireless 33 ALG 33 Port forwarding 34 DMZ 35 SAMBA 36 Parental Control 37 Filtering Options 39 QoS 41 SPI DOS Protection 43 DNS 44 Dynamic DNS ...

Страница 3: ... heat source or high temperature place Avoid the device direct exposing sunshine Do not put this device close to over damp place Do not spill any fluid on this device Do not connect this device to PC or electronic product unless our customer engineer or your broadband provider instructs you to do this because any wrong connection may cause power or fire risk Do not place this device on an unstable...

Страница 4: ...1 x DSL 2544N Router 1 x Power adapter 1 x Splitter 1 x RJ11 Phone Cable 1 x RJ45 Ethernet cable 1 x Installation CD Note Using a power supply with a different voltage rating other than the one included with the DSL 2544N may cause damage and void the warranty for this product ...

Страница 5: ...se T 100BaseT Ethernet card is installed on your PC A hub or switch attached to several PCs through one of Ethernet interfaces on your router Operating system Windows 8 7 VISTA XP 2000 MAC OS Internet Explorer V6 or higher Netscape V4 0 or higher or Firefox v1 5 or higher D Link Click s Connect Utility Computer with Operating system Windows 8 7 VISTA XP 2000 CD ROM Drive ...

Страница 6: ...er of PVCs support is eight DHCP server relay Static route Network Address Translation NAT DMZ Virtual Server Universal plug and play UPnP Dynamic Domain Name Server DDNS One level password and username Network Time Protocol NTP Firmware upgrading through Web TFTP or FTP Resetting to the factory defaults through Reset button or Web Diagnostic test Web interface Telnet CLI IP MAC URL Filter Applica...

Страница 7: ... pages below and use the tables to list this information This way you have a hard copy of all the information needed to setup the Router If it is necessary to reconfigure the device all the necessary information can be easily accessed Be sure to keep this information safe and private Low Pass Filters Since ADSL and telephone services share the same copper wiring to carry their respective signals a...

Страница 8: ...the Router If you need to install an adapter follow the installation instructions that come with the Ethernet NIC adapter Additional Software It may be necessary to install software on your computer that enables the computer to access the Internet Additional software must be installed if you are using the device as a simple bridge For a bridged connection the information needed to make and maintai...

Страница 9: ...s may need to change the type of modulation used for their service The default DSL modulation ADSL2 Multi Mode used for the Router automatically detects all types of ADSL ADSL2 and ADSL2 modulation Security Protocol This is the method your ADSL service provider will use to verify your Username and Password when you log on to their network Your Router supports the PAP and CHAP protocols VPI Most us...

Страница 10: ...s management interface The default Password is admin The user may change this LAN IP addresses for the DSL 2544N This is the IP address you will enter into the Address field of your web browser to access the Router s configuration graphical user interface GUI using a web browser The default IP address is 192 168 1 1 This may be changed to suit any IP address scheme the user desires This address wi...

Страница 11: ...server This means that it can assign an IP address subnet mask and a default gateway address to computers on your LAN The default range of IP addresses the DSL 2544N will assign are from 192 168 1 2 to 192 168 1 254 Your computer or computers needs to be configured to obtain an IP address automatically that is they need to be configured as DHCP clients It is recommended that you collect and record...

Страница 12: ...onnection has been made Red On The authentication of the PPP dial up has failed or MER has failed to obtain the correct IP address LAN 1 2 3 4 Green Off The Ethernet interface is not properly connected Blinking The Ethernet interface is properly connected and data is being transmitted On The Ethernet interface is properly connected but no data is being transmitted 2 4GHz 5GHz Green Blinking The WL...

Страница 13: ...hrough the Ethernet cable DSL RJ 11 interface for connecting the device to the telephone jack on the wall or the MODEM interface of the splitter through a telephone line WPS on the side panel Press and hold the button for 5 seconds to start 2 4GHz WPS negotiation Press and hold for 5 to 10 seconds to start 5GHz WPS negotiation Press and hold the button for 15 seconds to restore the factory default...

Страница 14: ...ng on types of materials and background RF noise in your home or business Connecting the Router The following figure shows the connection of the Router PC and telephones Step 1 Connect the DSL port of the router and the Modem port of the splitter through a telephone cable connect the phone to the phone port of the splitter through a telephone cable and connect the Line port of the splitter to the ...

Страница 15: ...onnect to a telephone set Step 2 Connect the LAN port of the router to the network interface card NIC of the PC through an Ethernet cable MDI MDIX Step 3 Plug the power adapter to the wall outlet and then connect the other end of it to the Power port of the route ...

Страница 16: ...utomatically from modem or set the IP address of the computer with the same network mask of the modem For example if the IP address of Router is 192 168 1 1 255 255 255 0 you can set the IP address of the computer to 192 168 1 x 255 255 255 0 The range for x is from 2 to 254 The following description is a detail How To user guide and is prepared for first time users Step 1 Open the Internet Explor...

Страница 17: ... parameters When subscribing to a broadband service you should be aware of the method by which you are connected to the Internet The connection type of your physical WAN device can be Ethernet DSL or both Technical information about the properties of your Internet connection is provided by your Internet service provider ISP For example your ISP should inform you whether you are connected to the In...

Страница 18: ...t the time and date and click Next Step 5 Configure the Internet connection PPPoE PPPoA Select the country and ISP Set the VPI and VCI If you fail to find the country and ISP from the drop down lists select Others and then click Next If the Protocol is set to be PPPoE or PPPoA and Connection Type is LLC the page is shown as the figure appears on the right In this page enter the user name and passw...

Страница 19: ... page Step 6 Configure the wireless network Enter the information and click Next The following table describes the fields in this page Field Description Enable Your Wireless Network To enable or disable wireless network connection Wireless Network Name SSID Set a name for your wireless network Visibility status Visible Your SSID can be found by wireless clients Invisible Your SSID is hided Wireles...

Страница 20: ...544N router Click Back to review or modify settings Note In each step of the Wizard page you can click Back to review or modify the previous settings Click Cancel to exit the wizard page Internet Setup Choose SETUP Internet Setup The page is shown as the figure appears on the right In this page you can configure the WAN interface of the device ...

Страница 21: ...d value is from 0 to 255 VCI The virtual channel between two points in an ATM network ranging from 32 to 65535 0 to 31 is reserved for local management of ATM traffic Service Category You can select from the drop down list QoS Scheduler You can choose Strict Priority or Weighted Fair Queuing Protocol You can select from the drop down list Encapsulation Mode Select the method of encapsulation provi...

Страница 22: ...equest from the LAN is received If no network access request is sent from the LAN within the set time of Idle Timeout the system automatically interrupts the connection If you pay for Internet access by time you are recommended to use this connection mode which effectively saves the expense of Internet access Manual If you select it you need to manually set dialup connection after startup If this ...

Страница 23: ... as the connection protocol the page is shown as the figure appears on the right Use the following address Check to use the following entered IP address WAN IP Address Enter the WAN IP address provided by the ISP WAN Subnet Mask Enter the subnet mask concerned to the IP address of the WAN interface provided by your ISP Default Gateway Enter the IP address of the gateway provided by the ISP It is t...

Страница 24: ...less network name from the default setting enter your new wireless network name in this field Visibility Status Select Visible the SSID can be detected Select Invisible the SSID cannot be detected Country Select the country you located from the drop down list 802 11 Mode Select the appropriate 802 11 mode based on the wireless clients in your network It is recommended to keep it as default Band Wi...

Страница 25: ...and password provided by the Radius server when the wireless client connects the modem Encryption Mode You can select WPA encryption to be AES or TKIP AES Group Key Update Interval When WPA encryption is applied messages sent are encrypted with a password For higher security WPA password is updated periodically This value is the update interval of the WPA password After setting click Apply to save...

Страница 26: ... LAN IP address according to the actual application The preset IP address is 192 168 1 1 You can use the default settings and DHCP service to manage the IP settings for the private network The IP address of the device is the base address used for DHCP To use the device for DHCP on your LAN the IP address pool used for DHCP must be compatible with the IP address of the device The IP address availab...

Страница 27: ... supplies IP settings to workstations configured to automatically obtain IP settings that are connected to the device through the Ethernet port When the device is used for DHCP it becomes the default gateway for DHCP client connected to it If you change the IP address of the device you must also change the range of IP addresses in the pool used for DHCP on the LAN The IP address pool can contain u...

Страница 28: ...gure appears on the right Check the box Enable to reserve the IP address for the designated PC with the configured MAC address The Computer Name helps you to recognize the PC with the MAC address For example Father s Laptop Click Apply to save the settings After the DHCP reservation is saved the DHCP reservations list displays the configuration If the DHCP reservations list table is not empty you ...

Страница 29: ...on Enable DHCPv6 Server WIDE DHCPv6 is an open source implementation of dynamic host configuration protocol for IPv6 DHCPv6 originally developed by the KAME project The implementation mainly complies with the following standards RFC3315 RFC3319 RFC3633 RFC3646 RFC4075 RFC 4272 etc LAN Address Config Mode Set the mode address obtaining mode of LAN PCs You may choose Stateless or Stateful Start End ...

Страница 30: ...e protocol NTP server You can also configure daylight saving to automatically adjust the time when needed Select Automatically synchronize with Internet time servers Select the specific time server and the time zone from the corresponding drop down lists Select Enable manual Daylight Saving overwrite automatic rule if necessary Set the daylight as you want Click Apply to save the settings Logout C...

Страница 31: ...ireless This function is used to modify the standard 802 11 wireless radio settings It is recommended not to change the default settings because incorrect settings may impair the performance of your wireless radio The default settings provide the best wireless radio performance in most environments Choose ADVANCED 2 4G Advanced Wireless The page shown as the figure appears on the right The 2 4G Ad...

Страница 32: ...ow only minor reduction of the default value 2347 is recommended If a network packet is smaller than the preset RTS threshold size the RTS CTS mechanism will not be enabled The Router sends Request to Send RTS frames to a particular receiving station and negotiates the sending of a data frame After receiving an RTS the wireless station responds with a Clear to Send CTS frame to acknowledge the rig...

Страница 33: ... select on to enable this service Disable WMM Advertise After enabling this option the transmission performance multimedia of the voice and video data can be improved Click Apply to save the settings MAC Filtering In the 2 4G Advanced Wireless page click MAC Filtering the page is shown as the figure appears on the right In this page it permits access to this route from host with MAC addresses cont...

Страница 34: ...ings page click WPS Settings The page shown as the figure appears on the right In this page you can configure Wi Fi Protected Setup WPS Note Before you configure WPS please make sure you have configured the Authentication Type to WPA WPA2 or WPA WPA2 The following describes the parameters in this page Field Description Wireless SSID Name of wireless network WPA Mode Set the security type of wirele...

Страница 35: ...you need not to do any configuration You can press the WPS button directly to enable the WPS function 5G Advanced Settings In anti attenuation capability the 2 4GHz wireless connection is superior to 5GHz connection but in signal interference the former is inferior to the latter The 5G wireless configuration parameters are similar that of 2 4GHz Please refer to 2 4G Advanced Wireless ALG Select Ad...

Страница 36: ...FTP for file transfers or SMTP and POP3 for e mail The device accepts remote requests for these services at your global IP address It uses the specified TCP or UDP protocol and port number and redirects these requests to the server on your LAN with the LAN IP address you specify Note that the specified private IP address must be within the available range of the subnet where the device is in Choos...

Страница 37: ... Click Apply to save the settings DMZ Since some applications are not compatible with NAT the device supports the use of a DMZ IP address for a single host on the LAN This IP address is not protected by NAT and it is visible to agents on the Internet with the correct type of software Note that any client PC in the DMZ is exposed to various types of security risks If you use the DMZ take measures s...

Страница 38: ... describes the parameters of this page Field Description Enable SAMBA Select the check box to enable the samba service Workgroup Enter the name of your local area network LAN Netbios Name Enter your netbios name which is an identifier used by netbios services running on a computer New SMB password Enter your samba password for user root Retype new SMB password Reconfirm your samba password here En...

Страница 39: ...vides two useful tools for restricting the Internet access Block Website allows you to quickly create a list of all websites that you wish to stop users from accessing MAC Filter allows you to control when clients or PCs connected to the device are allowed to access the Internet Block Website In the Parent Control page click Block Website The page is shown as the figure appears on the right ...

Страница 40: ...site to be blocked in the URL field Select the corresponding time and days when the entered website is blocked Click Apply to add the website to the BLOCK WEBSITE table The page is shown as the figure appears on the right MAC Filter In the Parent Control page click MAC Filter The page is shown as the figure appears on the right ...

Страница 41: ...e following page appears Enter the use name and MAC address and select the corresponding time and days Click Apply to add the MAC address to the BLOCK MAC ADDRESS table Filtering Options Choose ADVANCED Filtering Options The Filtering Options page is shown as the figure appears on the right ...

Страница 42: ...e Field Description Connection Choose an IPv4 WAN connection Enable Tick in the box to enable a filter rule Protocol Choose a protocol corresponding to the rule You may choose TCP UDP ICMP or TCP UDP Source Destination IP Original destination IP address Source Destination Mask Original destination mask Source Destination Port Original end port which is the original port range Description You can d...

Страница 43: ...f this page Field Description QOS Choose the box to enable the QOS Direction Choose Upstream queue or Downstream queue Queue Enable Tick in the box to enable queue Bandwidth Total bandwidth for upstream flow Discipline Discipline type of QOS WRR weight When Discipline was chosen to WRR you can config WRR Enable DSCP Mark You may tick in the box to permit DSCP Mark Enable 802 1P Mark You may tick i...

Страница 44: ... Classify Type choose a WAN LAN interface Protocol Choose a protocol type matching with the QoS rule DSCP Choose a matched DSCP type 802 1P Choose a matched 802 1P VLAN priority Source Destination port range Input a source port range and a destination port range For example input a UDP TCP port range DSCP Mark Set a DSCP Mark for this QoS rule Click Save to add the rule to the list You may click E...

Страница 45: ...appears on the right A denial of service DoS attack is characterized by an explicit attempt by attackers to prevent legitimate users of a service from using that service Port scan protection is designed to block attempts to discover vulnerable ports or services that might be exploited in an attack from the WAN Click Submit to save the settings ...

Страница 46: ...e domain name www example com might be translated to 198 105 232 4 The DNS system is in fact its own network If one DNS server does not know how to translate a particular domain name it asks another one and so on until the correct IP address is returned Choose ADVANCED DNS The page is shown as the figure appears on the right If you are using the device for DHCP service on the LAN or using DNS serv...

Страница 47: ...f you are running a public web server or VPN server on your LAN DDNS ensures that the host can be located from the Internet even if the public IP address changes DDNS requires that an account be set up with one of the supported DDNS service providers DyndDNS org or dlinkddns com Choose ADVANCED Dynamic DNS The page is shown as the following page appears Click Add to add dynamic DNS The page is sho...

Страница 48: ...wn as the following page appears Storage service allows you to use storage service with modem to be more easily accessed Network Tools Port Mapping Choose ADVANCED Network Tools Port Mapping the page shown in the figure appears on the right In this page you can bind the WAN interface and the LAN interface to the same group ...

Страница 49: ...on to add them to the grouped interface list in order to create the required mapping of the ports The group name must be unique Step 3 Click Apply to save the settings IGMP Proxy Choose ADVANCED Network Tools and click IGMP Proxy The page shown in the figure appears on the right IGMP proxy enables the system to issue IGMP host messages on behalf of hosts that the system discovered through standard...

Страница 50: ...ppears on the right This section allows you to configure the MLD setup settings of your router The following table describes the parameters of this page Field Description Enable Mld Proxy You can choose to enable MLD proxy WAN Connection Choose an IPv6 WAN connection Enable MLD Snooping Multicast Listener Discovery Snooping MLD Snooping is an IPv6 multicast constraining mechanism that runs on Laye...

Страница 51: ...security you can disable it Block ICMP ping should be enabled so that the device does not respond to malicious Internet requests Click Apply to save the settings ADSL Choose ADVANCED Network Tools and click ADSL The page shown in the figure appears on the right In this page you can select a DSL mode Normally you can keep this factory default setting The device negotiates the modulation mode with D...

Страница 52: ...in the figure appears on the right In this page you can configure the TR069 CPE Click Apply to save settings Routing Static Routing Choose ADVANCED Routing and click Static Routing The page shown in the figure appears on the right This page is used to configure the routing information In this page you can add or delete IP routes ...

Страница 53: ...e gateway IP address of the router Use Interface The interface name of the router output port IPv6 Static Route Choose ADVANCED Routing and click IPv6 Static Route The page shown in the figure appears on the right Click Add to add an IPv6 static route The page shown in the figure appears on the right The following table describes the parameters of this page Field Description Destination Network Ad...

Страница 54: ...nd one LAN interface Click Add and the page shown in the figure appears on the right Choose one WAN connection and at least one LAN connection to bind together and then click Apply to finish the settings Default Gateway Choose ADVANCED Routing and click Default Gateway The page is shown as the figure appears on the right Select the WAN interface as your default gateway specifies Click Apply to sav...

Страница 55: ...settings RIPng Choose ADVANCED Routing and click RIPng The page shown in the figure appears on the right You can enable or disable dynamic routing of an IPv6 interface after establishing an IPv6 PVC connection NAT Traditional NAT would allow hosts within a private network to transparently access hosts in the external network in most cases In a traditional NAT sessions are uni directional outbound ...

Страница 56: ...d Internal IP Address if IP Range is selected then you re required to enter the IP Range External IP Type Single IP The single IP address the internal PC wants to access IP Range The IP Range that the internal PC wants to access External IP Address if Single IP is selected then you re required to enter the external IP address the internal PC wants to access Start End Internal IP Address if IP Rang...

Страница 57: ...settings The buttons in this page are described as follows Reboot Reboot the device Backup Settings Save the settings to the local hard drive Select a location on your computer to back up the file You can name the configuration file Update settings Click Browse to select the configuration file of device and click Update Settings to restore the device configuration Restore Default Settings Reset th...

Страница 58: ... while this procedure is in progress Access Controls Account Password Choose MAINTENANCE Access Controls Account Password The page shown as the figure appears on the right In this page you can change the password of the user and set time for automatic logout It is recommended to change the default password to secure your network Ensure that you remember the new password or write it down and keep i...

Страница 59: ...if the Telnet service is enabled on port 23 the remote host can access the router by Telnet through port 23 Click Submit to apply the settings Note If you disable HTTP service you cannot access the configuration page of the device any more Remote Access Control Choose MAINTENANCE Access Controls Remote Access Control The page shown as the figure appears on the right This page allows you to enable ...

Страница 60: ...ess of the host is in the ACL list To add an IP address to the IP list click Add The page shown in the figure appears on the right Click Apply to save the settings and then choose Enable Access Control Mode to enable ACL Diagnostics DSL Test Choose MAINTENANCE Diagnostic DSL Test the page shown as the figure appears on the right In this page you can test your DSL connection This page is used to te...

Страница 61: ...te Choose MAINTENANCE Diagnostic Traceroute the page shown in the figure appears on the right In this page you can determine the routers on the Internet by sending packets Click Traceroute to begin diagnosis After finish the page shown in the figure appears on the right ...

Страница 62: ...l 60 Ping Choose MAINTENANCE Diagnostic Ping The page shown in the figure appears on the right In this page you can ping the host on the Internet by sending packets Click Ping to begin diagnosis After finish the page shown in the figure appears on the right ...

Страница 63: ... you can enable or disable the system log function To log the events take the following steps Step 1 Select Enable Log check box Step 2 Select the display mode from the Mode drop down list Step 3 Enter the Server IP Address and Server UDP Port if the Mode is set to Both or Remote Step 4 Click Apply to apply the settings Step 5 Click View System Log to view the detail information of system log Logo...

Страница 64: ...he password back to admin Note Please refer to the next section Networking Basics to check your PC s IP configuration if you can t see the login windows 2 How do I reset my Router to the factory default settings Step 1 Ensure the Router is powered on Step 2 Press and hold the WPS Reset button on the side of the device for approximately 10 seconds Step 3 This process should take around 1 to 2 minut...

Страница 65: ...sername and password are correct 5 What can I do if my Router can t be detected by running the installation CD Step 1 Ensure the Router is powered on Step 2 Check that all the cables are firmly connected at both ends and all LEDs are working correctly Step 3 Ensure only one network interface card on your PC is activated Step 4 Click on Start Control Panel Security Center to disable the firewall No...

Страница 66: ... the run box type cmd and click on the OK button At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your router Some firewall software programs may block a DHCP request on newly installed adapters If you are connecting to a wi...

Страница 67: ...ight Internet Protocol TCP IP and click on the Properties button Step 4 Click on the Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router Example If the router s LAN IP address is 192 168 1 1 make your IP address 192 168 1 X where X is a number between 2 and 254 Make sure that the number you choose is not in use on the...

Страница 68: ... upstream up to 512 Kbps G dmt bis full rate downstream up to 12 Mbps upstream up to 12 Mbps ADSL full rate downstream up to 24 Mbps upstream up to 1 Mbps Media Interface ADSL interface RJ 11 connector for connection to 24 26 AWG twisted pair telephone line LAN interface RJ 45 port for 10 100BASE T Ethernet connection IEEE 802 1d Spanning Tree TCP UDP ARP RARP ICMP RFC1058 RIP v1 RFC1213 SNMP v1 v...

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