Error No.
Message
Possible cause
Corrective action
ERROR 10
COVER OPEN
Cover opened during opera-
tion.
A safety interlock stops the weld
cycle if the cover is forced open
or the cover lock fails. Contact
Service to repair the cover lock.
ERROR 11
PUSH MOTOR
FAIL
The X-axis motor
compresses the tubes
together during the weld.
This error indicates that this
motor failed to move
correctly.
•
Switch off the power to the
instrument.
•
Switch on the power to the
instrument and follow the
display messages.
•
If the motor fails to move,
contact Service.
ERROR 12
RESET FAIL
The instrument failed to
reset to the start configura-
tions.
Check that all tubes are removed,
and that nothing is obstructing
the movement of the motors.
ERROR 13
REMOVE TUBES
The instrument was
powered up with tubes still
inserted in the holders.
Remove all tubes and cycle
power off/on to restart the
instrument.
N/A
ERFF
•
Time up error.
•
The communication
cable may be discon-
nected, or the communi-
cation error has
occurred due to noise
and so on.
•
Check if the communication
cable is connected properly.
•
Switch off the power to the
instrument.
•
Wait for 2 to 3 minutes.
•
Switch on the power to the
instrument.
N/A
ERFE
Response error from the PC
during communication with
the instrument.
•
Verify if the expected data is
received from PC (GUI appli-
cation).
•
Check if the communication
cable is connected properly.
•
Restart the PC application
(GUI).
7 Troubleshooting
68
Sterile Tube Fuser - Wet Operating Instructions 29024010 AD
