5
PROBLEM
SOLUTION
Screen displays “EEEE”,
continuous beeping and
the unit is stopped.
Power off and unplug the unit.
Contact Customer Service at 1-800-726-0190.
Unit turns off sooner than
the time set
The ice cream could be done. The overload
protection feature will turn the unit off.
If not the reason above, unplug the unit. Let it rest for
2 hours. Power unit on and being making your ice
cream or gelato.
At any time during the
mixing/cooling cycle, the
unit beeps continuously
for 30 seconds.
Power off and unplug the unit. Let it rest for 2 hours.
Power unit on and being making your ice cream or
gelato. If this happens again, let the unit rest for 24
hours. If unit continues to beep after you have tried
the above procedure, contact Customer Service at
1-800-726-0190.
Mixing bowl is difficult
to lift
Wait 2 minutes and lift the mixing bowl.
Make sure mixing bowl and the base are dry before
making ice cream.
Paddle slippage after
several batches of ice
cream
Watch for condensation on base of bowl. Clear off
water or ice from mixing bowl and base.
Make sure mixing bowl and base are dry and clean
before making next batch of ice cream.
TROUBLESHOOTING
WARRANTY
LIMITED THREE-YEAR WARRANTY
This warranty supersedes all previous warranties on the
Cuisinart
®
Commercial Quality Ice Cream & Gelato Maker. This
warranty is available to consumers only. You are a consumer if
you own a Cuisinart
®
Commercial Quality Ice Cream & Gelato
Maker that was purchased at retail for personal, family or
household use. Except as otherwise required under applicable
state law, this warranty is not available to retailers or other
commercial purchasers or owners. We warrant that your
Cuisinart
®
Commercial Quality Ice Cream & Gelato Maker will
be free of defects in material or workmanship under normal
home use for three years from the date of original purchase.
We recommend that you visit our website,
www.cuisinart.com
for a fast, efficient way to complete your product registration.
However, product registration does not eliminate the need for
the consumer to maintain the original proof of purchase in order
to obtain the warranty benefits. In the event that you do not
have proof of purchase date, the purchase date for purposes
of this warranty will be the date of manufacture.
However, return of the product registration is not a condition
of these warranties. If your Cuisinart
®
Commercial Quality Ice
Cream & Gelato Maker should prove to be defective within the
warranty period, we will repair it, or if we think necessary,
replace it. To obtain warranty service, please call our Consumer
Service Center toll-free at 1-800-726-0190 or write to: Cuisinart,
7811 NORTH GLEN HARBOR BLVD. GLENDALE, AZ 85307.
To facilitate the speed and accuracy of your return, please also
enclose $10.00 for shipping and handling of the product
(California residents need only supply proof of purchase and
should call 1-800-726-0190 for shipping instructions).
Please also be sure to include a return address, description
of the product defect, product serial number, and any other
information pertinent to the product’s return. Please pay by
check or money order.
