18
19
8.
Problem:
Dough is too dry.
Solution:
• While machine is running, add water,
1 tablespoon (15 ml) at a time, until dough
cleans the inside of the bowl.
9.
Problem:
Dough is too wet.
Solution:
• While machine is running, add flour,
1 tablespoon (15 ml) at a time, until dough
cleans the inside of the bowl.
Technical
1.
Problem:
The motor does not start.
Solution:
• There is a safety interlock to prevent the
motor from starting if it is not properly
assembled. Make sure the work bowl
and work bowl cover are securely locked
into position.
• If you are slicing or shredding and the
above solution does not work, make sure
that the food contents in the feed tube are
cut below the maximum fill line so that
activation rod can engage the motor.
• If the motor still will not start, check the
power cord and outlet.
2.
Problem:
The food processor shuts off during
operation.
Solution:
• The cover may have become unlocked;
check to make sure it is securely in
position.
• A safety protector in the motor prevents
the motor from overheating, which is
caused by excessive strain. Press the Off
control button and wait 10 to 15 minutes
to allow the food processor to cool off
before resuming.
3.
Problem:
The food processor cover becomes
unlatched in the back and/or makes a loud
noise.
Solution:
• The back of the cover becoming
unlatched, and any related noise, will not
prevent the unit from working. Simply push
down to lock the back into position.
4.
Problem:
The motor slows down during
operation.
Solution:
• This is normal as some heavier loads (e.g.,
slicing/shredding cheese) may require the
motor to work harder. Simply reposition
the food in the feed tube and try again.
• The maximum load capacity may have
been exceeded. Remove some of the
ingredients and continue processing.
5.
Problem:
It is difficult to remove the chopping/
mixing blade from the work bowl.
Solution:
• These innovative blades have been
designed to lock in the work bowl to
prevent them from falling out when
emptying the contents of the bowl. Using
extreme care, use a little extra force to
remove the blade.
6.
Problem:
The food processor vibrated/moved
around the countertop during processing.
Solution:
• Make sure the rubber feet at the bottom of
the unit are clean and dry. Also make sure
that the maximum load capacity is not
being exceeded.
• This is normal as some heavier loads (e.g.,
slicing/shredding cheese) may require the
motor to work harder.
7.
Problem:
The large pusher falls out when the
cover is turned upside down.
Solution:
• The pusher lock feature, located above the
handle, should be pulled out.
WARRANTY
FULL TWENTY-YEAR
MOTOR WARRANTY
LIMITED THREE-YEAR
WARRANTY
We warrant that this Cuisinart product will be
free of defects in material or workmanship
under normal home use for 3 years from
the date of original purchase. This warranty
covers manufacturer’s defects including
mechanical and electrical defects. It does
not cover damage from consumer abuse,
unauthorized repairs or modifications, theft,
misuse, or damage due to transportation
or environmental conditions. Products with
removed or altered identification numbers will
not be covered.
This warranty is not available to retailers or
other commercial purchasers or owners. If
your Cuisinart product should prove to be
defective within the warranty period, we will
repair it or replace it if necessary. For warranty
purposes, please register your product online
at www.cuisinart.ca to facilitate verification of
the date of original purchase and keep your
original receipt for the duration of the limited
warranty. This warranty excludes damage
caused by accident, misuse or abuse,
including damage caused by overheating,
and it does not apply to scratches, stains,
discolouration or other damage to external
or internal surfaces that does not impair the
functional utility of the product. This warranty
also expressly excludes all incidental or
consequential damages.
Your Cuisinart product has been manufactured
to the strictest specifications and has been
designed for use only in 120 volt outlets
and only with authorized accessories and
replacement parts. This warranty expressly
excludes any defects or damages caused by
attempted use of this unit with a converter,
as well as use with accessories, replacement
parts or repair service other than those
authorized by Cuisinart.
If the appliance should become defective
within the warranty period, do not return the
appliance to the store. Please contact our
Customer Service Centre:
Toll-free phone number:
1-800-472-7606
Address:
Cuisinart Canada
100 Conair Parkway
Woodbridge, Ont. L4H 0L2
Email: [email protected]
Model: FP-14NC Series
To facilitate the speed and accuracy of your
return, please enclose:
• $10.00 for shipping and handling of the
product (cheque or money order) to
Cuisinart Canada
• Return address and phone number
• Description of the product defect
• Product date code*/copy of original proof
of purchase
• Any other information pertinent to the
product’s return
* Product date code can be found on the
underside of the base of the product. The
product date code is a 4 or 5 digit number.
Example, 90630 would designate year,
month & day (2009, June 30th).
Note: We recommend you use a traceable,
insured delivery service for added protection.
Cuisinart will not be held responsible for
in-transit damage or for packages that are
not delivered to us.
To order replacement parts or accessories,
call our Customer Service Centre at
1-800-472-7606.
For more information, please visit our website
at
www.cuisinart.ca