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SIGNATURE  SERIES                                                                                        

11

-Regeneration Cycle Indications -

• The Softener Regeneration Cycle steps can be viewed  
   both on the display and also on the valve position 
   indicator wheel on the softener slave valve. 
 
 

 Step 1: Backwash 

 

 Step 2: Brine Draw / Rinse 

 

 Step 3: Rapid Rinse 

 

 Step 4: Brine Refill 

-Error Codes -

An error can potentially occur on any of the three valves in the duplex system.  If the error occurs on the Shuttle Valve the 
display will alternate showing [

SHtL

] and the error code (ex. [

Err2

]).  If the error occurs on Unit 1 or Unit 2 the display will 

alternate showing the Unit (ex. [

Unt1

]) and the error code.  When an error occurs, it is important to note which valve unit 

has the error code that is displayed. 
 
There are four (4) error codes which could indicate a possible problem with the control valve:  
          

Error 2

 - Homing slot expected but not found.  Valve will begin searching for home (Normal operation continues    

 

               after valve finds home position) 

 

Error 3

 - Encoder is not sending a position signal   

  

                             

    

Error 4

 - Unable to find homing slot 

           

  Error 5 

- Motor overload (stalled position or shorted motor)   

  

                      

  

Error 3 Explanation: The unit is not receiving position information from the encoder.  This can be caused by the motor not running, or the position en-
coder not sending a signal. If an Error 3 occurs, first check to make sure all of your wires are plugged in completely. Then unplug the power supply, wait 
a few seconds and plug it back in. The valve will try to run again, listen for the valve motor trying to run and look to see if the indicator wheel is turning 
(only applicable for the softener slave Units 1 and 2). If the Error 3 returns again the valve causing the error will need to be serviced. 

Error 4 Explanation: The unit is not able to find the home position. The encoder wheel may be partially blocked, or the motor is not running smoothly 
(has intermittent hesitation or has partial internal gear failure). The valve causing the error will need to be serviced. 
 
Error 5 Explanation: The unit thinks the motor is locked. This can only happen when the valve is running the motor, it is not seeing any change in the 
position encoder signal, and the motor is overloaded. This usually alerts the presence of corrosion inside the valve clogging the system 

-Master Programming Mode -

To enter master programming mode, press and hold both the 

MENU / ENTER

 button and the 

SET / CHANGE

 button for 5 

seconds. 

It is NOT necessary to enter Master Programming Mode.  Do not change these settings unless you understand the effect it will have on your softener 
system, or if Signature Series provider had directed you to make the changes. 

 

Regeneration Cycle Step Times

 (1)(2)(3)(4)   Example [1-10] – Step 1, 10 minutes 

- The first 4 items in the Master Programming menu set the duration of time in minutes for each regeneration cycle step.   
- The step number which is currently modifiable is indicated on the far left screen. The number of minutes allotted for the    
   selected regeneration is displayed on the far right.  

Service Information

Содержание Duplex SD128

Страница 1: ...SIGNATURE SERIES 1 Signature Series Duplex Softener Manual Installation Operation Manual...

Страница 2: ...SIGNATURE SERIES 2 www csiwater com Online at Register Your Product Softener Specifications Page 3 Softener Installation Page 5 Service Information Page 8 Troubleshooting Page 13 Warranty Page 15...

Страница 3: ...ions SD48 SD48V SD64 SD64V SD96 SD96V SD128 SD128V Grains Capacity Regeneration Lbs Salt Used Per Tank 24 000 12 0 20 000 7 5 15 000 4 5 32 000 15 0 27 000 9 0 20 000 6 0 48 000 24 0 40 000 15 0 30 00...

Страница 4: ...change Over time the sodium ions used for the exchange process become depleted and must be replenished The water softener provides a Regeneration process whereby brine solution enters the mineral tank...

Страница 5: ...s to prevent heat damage to connections and control valve If using PVC or plastic pipe primers and solvent cements specifically recommended for use with potable water are required Note All plumbing li...

Страница 6: ...ry the brine tank can be placed at a higher level than the resin tank but never at a lower level 2 Install one end of 3 8 O D by 1 4 I D brine line tubing included with unit to 3 8 push fitting tee lo...

Страница 7: ...ecommended although any high quality water softener salt such as solar salt will suffice If iron is pres ent in the raw water use of iron inhibiting salt is recommended The salt level will decrease af...

Страница 8: ...SIGNATURE SERIES 8 Service Information Unit 1 Unit 2 Master Shuttle Power Cord Insert Transformer FRONT VIEW BACK VIEW Brine Line Connection Inlet Outlet...

Страница 9: ...treated The hardness setting is used to calculate the number of gallons of water that can be treated between softener unit regenerations o To edit this setting Press the SET CHANGE button o The lowest...

Страница 10: ...onger the menu will automatically be exited Battery Backup To install the battery standard 9 volt alkaline battery the cover of the shuttle valve must be removed Next insert the battery into the batte...

Страница 11: ...s and plug it back in The valve will try to run again listen for the valve motor trying to run and look to see if the indicator wheel is turning only applicable for the softener slave Units 1 and 2 If...

Страница 12: ...ins and is used in conjunction with the hardness setting to calculate total gallons of treated water available between regenerations This option is identified by the letter c in the left digit The max...

Страница 13: ...d surface Call dealer Check backwash flow Regenerate more frequently Internal valve leak Call dealer Replace spacers seals and or piston Resin age Call dealer Check for resin oxidation caused by chlor...

Страница 14: ...n drain line and or flow control button Injector and or screen is plugged Clean or replace injector and screen No water in brine tank Check for restriction in BLFC Ensure safety float is not stuck Che...

Страница 15: ...resulting from abuse including freezing improper or negligent handling shipping by anyone If the unit has not always been operated within the factory calibrated temperature limits and at a water pres...

Страница 16: ...SIGNATURE SERIES 16 CSI WATER TREATMENT SYSTEMS 710 Orange St Ashland OH 44805 l PH 419 281 6829 l FAX 419 281 2375 www csiwater com...

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