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Tip: You can enable the Battery Manager to help identify which apps are draining the battery. From the Home screen,
swipe up to access Apps and
tap Settings> Battery> Battery Manager and slide the switch to the
On  position.

Problem: An app will not download or install.

Solution 1: Make sure the device has room for the app. Apps may not be installed with minimal free space on the phone

or SD card. To check free storage space, see

“Storage” on page <OV>

Solution 2: The app is not supported by your phone. Make sure your software version is up to date and download any

updates.

Problem: The phone will not unlock.

Solution 1: Make sure you entered your pattern/PIN/password correctly.

Solution 2: Restart the device. Press and hold the Power key, then tap Restart.

Note: Data that was being edited will be erased when the device is restarted.

Specifications

The following tables list your phone’s and battery’s specifications.

Phone specifications

Specification

Description

Weight

Approx. 222g / 7.8oz

Continuous talk time

Up to

hours

Continuous standby time

Up to

days

Dimensions (W x H x D)

6.94 x 3.09 x 0.38i n

Display

6.82” HD+ (720 x 1640 resolution)
20.5:9 Aspect Ratio

Processor

MediaTeK MT6833, Octa-core 2x A76 2.2GHz +
6x A55 2.0GHz

Cameras

Rear: 48MP + 8MP + 2MP + 2MP; 8x Digital
zoom, Front: 13MP

Memory

4GB RAM/ 64GB ROM, expandable with
microSD by 512GB

Communication speed

GSM: 850 / 900 / 1800 / 1900
UMTS: 1900/1700/850
LTE: B2, 4, 5, 12, 14, 30, 66
5G: Sub6 n2, n5, n66

Android version

Android™ 11

Содержание EA211001

Страница 1: ...ructions begin from the phone s Home screen which is displayed by pressing the Home button Some operation descriptions may be simplified Screenshots and key labels Screenshots and other illustrations...

Страница 2: ...r Hear the caller and automated prompts SIM tray Insert your Nano SIM card and microSD for service and additional storage Speaker Listen to calls automated prompts and music Touch screen View informat...

Страница 3: ...d use your phone normally Install a SIM SD Card Insert a Nano SIM microSD card Insert the SIM Card Tray Pin into the card tray slot and remove the SIM card tray Place the Nano SIM card and MicroSD car...

Страница 4: ...ns Touch and hold Touch and hold an item to view available options for example a contact or link in a Web page or to move icons Swipe or slide Quickly drag your finger vertically or horizontally acros...

Страница 5: ...nate from the Home screen or the Apps applications list From any screen press the Home button to display the Home screen From the Home screen swipe up to access the Apps list For information about usi...

Страница 6: ...reen rotation Capture screenshots Press and hold the Power key and Volume down key at the same time to capture a screenshot of the current screen Your screenshots will be stored in the Screenshots fol...

Страница 7: ...app only this time by tapping JUST ONCE or tap ALWAYS to set that app as the default You can change the default app at any time in the Settings menu From the Home screen swipe up to access Apps and ta...

Страница 8: ...e place Duo Make free high definition video calls to your friends and family Files Access all of your documents pictures videos and downloads Gmail Send receive and manage your email messages This app...

Страница 9: ...data To turn on Airplane mode From the Home screen swipe up to access Apps and tap Settings Tap Network internet Airplane mode Slide the switch to the On position to activate Airplane mode You will s...

Страница 10: ...options to make entering text easier including copying cutting and pasting text using voice to text input customizing the user dictionary using predictive text and more To edit text you have already...

Страница 11: ...sync your account information tap your account Account sync and select the apps you would like to sync with your phone Then tap Menu Sync now Important Cricket policies often do not apply to third par...

Страница 12: ...r incoming messages missed calls application updates and more Drag the Status bar down to display the Notification panel Recent Apps button Tap to display a list of recently used apps Double tap to sw...

Страница 13: ...tification alerts on the left To view the Notification panel or access the Quick Settings menu drag the Status bar down from the top of the screen Main status icons Right side Icon Status 3G data serv...

Страница 14: ...ing Note Additional notification icons may appear All notifications may be accessed through the Notification panel Notification panel Your phone s notifications appear at the left side of the Status b...

Страница 15: ...space to display the Home screen menu Change wallpapers and adjust other Home screen settings from the Home screen menu Change the wallpaper From the Home screen touch and hold an empty space then ta...

Страница 16: ...he Home screen tap Phone Make a call by selecting one of the following options Enter a phone number into the keypad and tap Call Choose a recently called contact in Recents Choose a saved contact in C...

Страница 17: ...you will see a list of quick preset responses Tap one of the messages or write your own to send to the caller You can edit the preset quick responses from the Call Settings menu From the Phone app ta...

Страница 18: ...When Bluetooth or the Bluetooth headset is turned off the call will be routed through either the receiver or speaker Place a call from Contacts You can place phone calls directly from your Contacts li...

Страница 19: ...Edit or create quick response text messages See Reject a call and send a text message on page OV for more information Calls Set Fixed Dialing Numbers call forwarding call barring and more Blocked num...

Страница 20: ...etc tap the arrow and select the appropriate type When you are finished tap to save the contact Save a phone number You can save a phone number to Contacts directly from the phone keypad From the Hom...

Страница 21: ...r edit the information and then tap to save Note To select a category for a phone number email address or postal address such as Mobile Home Work etc tap the arrow near the field Delete a contact You...

Страница 22: ...omma As you enter information any matching phone numbers from your Contacts list are displayed Tap the matching contact to add them as a recipient Scroll to find and select the contacts to whom you wa...

Страница 23: ...t read receipts and see when someone is replying to a message Share read status Enable this feature to allow others to see when you have read their message Typing Indicator Enable this feature to show...

Страница 24: ...r all accounts or tap an account name to configure settings for a specific email account Note Available settings are subject to change Internet and social networking The following topics describe how...

Страница 25: ...connectivity and more Transfer files between your phone and a computer You can use the USB cable to connect your phone directly to your computer and transfer music photos and other content files For...

Страница 26: ...s point or hotspot Turn Wi Fi on and connect to a wireless network From the Home screen swipe up to access Apps and tap Settings Tap Network internet Wi Fi Slide the Wi Fi switch to the On position Wi...

Страница 27: ...efresh to search again Tap a device under Available devices and follow the on screen instructions to pair with the device Methods to accept a Bluetooth connection differ depending on the devices being...

Страница 28: ...ndar events For more information on using the Calendar see Calendar on page OV For a vCard contact file if there are multiple vCard files on your storage card you can choose to import one several or a...

Страница 29: ...no card is installed photos and videos will be saved to your phone s memory From the Home screen tap Camera Tip You can also access the Camera with one of the following methods From the Home screen s...

Страница 30: ...e screen tap Photos Tip You can also access the Photos app by swiping up on the Home screen to access Apps and tapping Photos Tap an image or a video to view Review photos and videos After capturing a...

Страница 31: ...me and reminds you of important events In order to sync with your Google calendar you must sign in to a Google account on your phone See Google account on page OV for more information on signing in or...

Страница 32: ...where you are and get you where you re going Enable location services on your phone Before using any location based services you must enable your phone s location feature For information about setting...

Страница 33: ...e Search Tip To quickly access Google Voice Search from any screen press and hold Home From the Home screen swipe up to access Apps and tap Google Tap Google Voice Search Say your search terms and sea...

Страница 34: ...p to access Apps and tap Clock Tap Menu Settings Change date time Use network provided time Off Set the date and time manually Create a new alarm From the Home screen swipe up to access Apps and tap C...

Страница 35: ...e World clock screen Type to enter a city name and select the city you want to add from the list To remove a city touch and hold then drag the city to the trash can Timer From the Home screen swipe up...

Страница 36: ...post videos to your YouTube account from your phone Before posting you must set up a YouTube account and sign in on your phone From the Home screen swipe up to access Apps and tap YouTube Tap Record P...

Страница 37: ...Find My Device set screen lock methods password settings etc Accounts Manage all your email social networking and picture and video sharing accounts Accessibility Set accessibility options such as scr...

Страница 38: ...t security protected Manually connect to a Wi Fi network From the Home screen swipe up to access Apps and tap Settings Tap Network internet Wi Fi Slide the Use Wi Fi switch to the On position to turn...

Страница 39: ...it View the following data management options Set data warning Slide the switch to the On position to enable alerts when your mobile data usage reaches the amount set Data warning Set the data usage a...

Страница 40: ...ce that you want to share your internet with using a USB type c cable before continuing to the next step From the Home screen swipe up to access Apps and tap Settings Tap Network internet Hotspot teth...

Страница 41: ...for connected devices USB Connect your phone with a computer using a USB cable to transfer data share network connectivity or charge your phone From the Home screen swipe up to access Apps and tap Se...

Страница 42: ...rom the Home screen swipe up to access Apps and tap Settings Tap Connected devices Under PREVIOUSLY CONNECTED DEVICES tap Settings next to a paired device name Tap Edit enter a new name and tap RENAME...

Страница 43: ...d via Bluetooth Tap an item to open it Apps notifications View current running applications and manage notifications permissions and more From the Home screen swipe up to access Apps and tap Settings...

Страница 44: ...mission manager From the Home screen swipe up to access Apps and tap Settings Tap Apps notifications Advanced Permission manager Tap a function to view the current allowed apps Tap the app you want to...

Страница 45: ...battery percentage in the Status bar Last full charge View the time of the last full charge Screen usage since full charge View the amount of screen usage since the last full charge Display Use the ph...

Страница 46: ...reen swipe up to access Apps and tap Settings Tap Sound Media volume Drag the slider to adjust the media and alert notification volume Call volume Drag the slider to adjust the call volume Ring volume...

Страница 47: ...screen swipe up to access Apps and tap Settings Tap Storage Tap Internal shared storage then tap an app category to view the storage amount used by each app Delete backed up files by tapping FREE UP...

Страница 48: ...of apps that have recently requested your location App permission Tap to view which apps have permission to access location services Wi Fi and Bluetooth scanning Wi Fi scanning Improve location accura...

Страница 49: ...ps to Google for better detection Find My Device Find My Device helps you locate your device remotely keeping your data safe in the event that your phone is lost From the Home screen swipe up to acces...

Страница 50: ...gerprint to authorize purchases and app access From the Home screen swipe up to access Apps and tap Settings Tap Security Fingerprint Add a fingerprint From the Home screen swipe up to access Apps and...

Страница 51: ...ccounts Add account Tap the type of account you want to add Follow the prompts to enter your credentials and set up the account For more information about setting up a Google account see Google accoun...

Страница 52: ...on the screen by pinching or touching and holding Color correction Enable color correction This may affect performance Color inversion Enable color inversion This may affect performance Large mouse po...

Страница 53: ...d tap Settings Tap Digital Wellbeing parental controls Ways to disconnect Dashboard View your screen time and set timers for your apps Focus mode Pause distracting apps when you need time to focus Red...

Страница 54: ...yboard shortcuts Advanced Spell checker Slide the switch to the On or Off position to enable or disable the spell checker Autofill service Enable or disable the autofill function Personal dictionary A...

Страница 55: ...references Reset all app preferences including disabled apps disabled app notifications default apps background data restrictions etc Tap RESET APPS to reset Erase all data factory reset Completely er...

Страница 56: ...To enable Safe mode Press and hold the Power key then touch and hold Power off Read the disclaimer for Safe mode and then tap OK After turning the phone on in Safe mode Safe mode will appear at the b...

Страница 57: ...d your pattern PIN password correctly Solution 2 Restart the device Press and hold the Power key then tap Restart Note Data that was being edited will be erased when the device is restarted Specificat...

Страница 58: ...e Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by its affiliates is under license Other trademarks and trade names are those of their respective owners Th...

Страница 59: ...201 Safety and use The topics in this section will introduce how to use your mobile device safely...

Страница 60: ...duct is intended for use when supplied with power from the designated battery or power supply unit Other usage may be dangerous and will invalidate any approval given to this product Safety precaution...

Страница 61: ...s a risk of fire and burns if the battery pack is handled improperly Do not attempt to open or service the battery pack Do not disassemble crush puncture short circuit the external contacts or circuit...

Страница 62: ...compliance program Do not modify or remanufacture attempt to insert foreign objects into the battery immerse or expose to water or other liquids expose to fire explosion or other hazard Device usage b...

Страница 63: ...ean water immediately and seek medical advice Take extra precaution to keep a leaking battery away from fire as there is a danger of ignition or explosion Safety precautions for direct sunlight Keep t...

Страница 64: ...l powders Please be aware that sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Explosive atmospheres When in any area with a potentially explosive atmosp...

Страница 65: ...es or accessories that do not contain any metal Use of non original manufacturer approved accessories may violate your local RF exposure guidelines and should be avoided Interference with medical equi...

Страница 66: ...f performance and SAR levels exceeding the recommended limits as well as result in noncompliance with local regular requirement in your country To assure optimal phone performance and ensure human exp...

Страница 67: ...creen and the device to prevent damaging them Remove the device from your pants pocket before sitting down Cracked display screens due to improper handling are not covered by the warranty Device getti...

Страница 68: ...to disassemble your phone or its accessories Only authorized personnel must do so Do not expose your phone or its accessories to extreme temperatures minimum 14 F 10 C and maximum 113 F 45 C Please c...

Страница 69: ...perature and or humidity ranges condensation may form on or within the device To avoid damaging the device allow sufficient time for the moisture to evaporate before using the device Notice When takin...

Страница 70: ...be used only with personal computers and options identified as suitable for use with your equipment Adjust the volume Turn down the volume before using headphones or other audio devices Cleaning Unpl...

Страница 71: ...emplates and predictive text Take lots of breaks to stretch and relax Operating machinery Full attention must be given to operating machinery in order to reduce the risk of an accident Loud noise This...

Страница 72: ...installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installatio...

Страница 73: ...is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station the lower the power output The highes...

Страница 74: ...tions devices The standard for compatibility of digital wireless phones with hearing aids is set forth in American National Standard Institute ANSI standard C63 19 There are two sets of ANSI standards...

Страница 75: ...The Warranty Period as defined in the table below takes effect on the date of purchase of the product as indicated on the proof of purchase 1 Warranty period see table below Phone 24 Months USB Cable...

Страница 76: ...1 Normal wear and tear of the product including on camera lenses batteries and screens requiring periodic repair and replacement 2 Defects and damages due to negligence to the product being used other...

Страница 77: ...and applications that have not been developed by Manufacturer and whose functioning is the exclusive responsibility of their designers 8 Installation and use of the product in a manner that does not...

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