Supplemental Guide – DOC. 8412A
UC-P100-S/UC-P110-S Phones for Skype for Business
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Select Debug from the Local Log Level drop-down list of. The default local log
level is Normal.
Limit size of the log files in the Max Log File Size (1024-2048KB) field.
Click Confirm to accept the change.
Reproduce the issue.
Click Export to open the file download window, and then save the file to the local
system.
Export the Log File to the Skype for Business Server
The log file can be uploaded to the Skype for Business Server via the Phone User
Interface only. When uploading a log, the HTTP POST sent from phone has the following
headers:
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UCDevice_Type: “with a value of “3PIP”.
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UCDevice_ID: containing a unique string identifying the phone. The UCDevice_ID
contains at minimum the following entries:
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VendorName-phone manufacturer name
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DeviceModel-phone model
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Firmware version
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MAC address
Example:
UCDevice_ID: Crestron_UC-PHONE-S_66.9.0.30_00156574B1D6E\r\n
UCDevice_Type: 3PIP\r\n
To export a log file to the Skype for Business Server via phone user interface:
Tap Setting > Basic > Log Upload.
Tap Log Upload. A dialog box displays “Log Uploaded Successfully!”.
The log file can be found on the Skype for Business Server
at %ocsfilestore%\%domain%- WebServices-1\DeviceUpdateLogs\Cient.
