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12.
LIMITED WARRANTY
CPAC Equipment, Inc. (CEI) certifies that all equipment manufactured by CEI
at its Leicester, New York factory has been produced to exacting standards and
has been tested and inspected for proper workmanship and performance.
CEI further warrants that any equipment or components found to be faulty or
defective will be repaired or replaced by CEI for a period of 36 months from
date of delivery of CEI equipment to Customer by CEI or CEI’s authorized
agent, (the “Warranty”).
During this 36-‐month Warranty period, CEI will inspect and evaluate CEI
equipment or components authorized by CEI for return to CEI’s factory to
determine if the equipment or components meet CEI’s performance
standards and specifications. CEI will replace or repair (at CEI’s discretion)
all CEI Equipment or Components determined faulty or proven to have
material defects. Products classified as consumable under ordinary use are
excluded under this warranty.
This Limited Warranty does not cover any and all equipment or component
failures caused by (or resulting from) improper installation or operation,
damage from accidents or casualties, misuse, abuse, tampering, and neglect;
nor shall this Warranty extend to equipment that has been repaired or altered
outside of CEI’s factory without prior authorization from CEI. In addition, CEI
assumes no responsibility for any freight damages occurring in transit by a
common carrier. Claims for freight damages incurred in transit by a common
carrier shall be presented to the carrier by the Customer.
Equipment and/or components to be replaced or repaired under this
Warranty must be shipped to CEI, 2364 Leicester Road, Leicester, New York
14481freight prepaid, or delivered freight prepaid to a facility authorized by
CEI to render services provided hereunder. Returned equipment and/or
components must be shipped either in their original packaging or in similar
packaging that affords an equal degree of protection. All equipment and/or
components must have a Return Material Authorization (RMA) code visible
on the returned item. RMA’s can be obtained by calling CEI at (585) 382-‐
3223. Customer is responsible for all freight charges relating to a Warranty
replacement or repair.
This Warranty is expressly in lieu of all other warranties, expressed or
implied, including the warranty of merchantability or fitness for a
particular purpose. This warranty is limited to the repair or
replacement of defective equipment and components manufactured by
CEI.
