71
AGUADENS
COSMOGAS
13 - WARRANTY
13.1 - General warranty conditions
All
COSMOGAS
products are guaranteed against material
flaws and manufacturing defects for
24
months from the
date of commissioning,
COSMOGAS
also extends the
warranty to :
SHELL AND TUBE HEAT EXCHANGER BODIES,
CRR
and
CRV guaranteed up to 5 years
;
PRE-MIXED BURNERS
guaranteed up to 10 years;
ATMOSPHERIC BURNERS
guaranteed up to 15 years.
This warranty extension will only be valid if
COSMOGAS
has received the warranty card, filled-in completely, which
will certify the date of commissioning. Within the above-
mentioned term
COSMOGAS
commits to repairing or
replacing the faulty construction parts and which will
be acknowledged as such with exclusion of normal
deterioration due to operations.
The extension of the warranty exclusively covers the cost of
the spare part. All other accessory costs are excluded, such
as: labour, transfer costs and expenses for transporting
material.
The warranty does not extend to the recasting of the
damage, of any nature, that has happened to persons or
property. The faulty material replaced under warranty is
the property of
COSMOGAS
and must be returned to our
establishment, without further damage, within
30
days from
replacement.
All
COSMOGAS
products are encumbered by the title
retention agreement, until the appliance sold have been
paid in full.
13.2 - Instructions for filling-
in the warranty card
1. - Have your installer put his stamp on the warranty
certificate.
2. - Always request the intervention of our authorised
technician for commissioning and to validate the
warranty;
To validate the warranty, the technician must control:
1. - Gas pressure at the burner (or combustion agent air
pressure for pre-mixed and condensing appliances);
2. - Water leaks;
3. - Gas leaks;
The list of authorised technicians is found attached to the
instruction manual or can be found in the Yellow Pages
under “Gas water heater”.
The technician will take the warranty certificate and
deliver it to
COSMOGAS
.
13.3 - Warranty limitations
The warranty is not valid:
- if the appliance is installed by
non
-qualified staff;
- if the appliance is installed in a way that is not in
compliance with the
COSMOGAS
instructions and/or that
established by the current national and/local regulations;
- whenever the plant is not run/services in compliance
with the instructions and/or the current national and local
regulations.
- whenever the product has damage caused by changes in
voltage;
- whenever the product has damaged caused by the
use of excessively hard water, or which is too acid or too
oxygenated;
- whenever the product has failures caused by heat shocks,
abnormalities of chimneys and/or exhaust and intake pipes;
- whenever the product has anomalies not depending on
COSMOGAS
;
- whenever the appliances have been tampered with for
adaptation, repairs or replacement with non-original spare
parts;
- whenever repairs are performed by unauthorised staff.
- Whenever the warranty certificate is not sent
to
COSMOGAS
within
15 days
from the date
1°
commissioning.
COSMOGAS
does not assume any responsibility for
any accident that may occur or be caused by the user,
precluding any compensation that does not concern
appliance parts recognised as defective manufacturing.
Any dispute is the jurisdiction of the Forlì Law Court, ITALY.