Product
Support Guide
water
witch
Electronic Water Leveller
18
Fault No.
Description
Details
2
MODE
The unit has been left in
SET LEVEL MODE
or
MANUAL
FILL MODE
for too long – set the unit to the correct
operating mode.
3
VALVE
The control box output voltage does not suit the
requirements of the solenoid valve - check the valve output
type within the Parameters settings and change if required.
4
NO VALVE
The unit does not detect a solenoid valve being connected
to the Water Witch – check the solenoid and cable for any
damage to the wire or connectors.
5
BOOST
The output voltage is unable to open the solenoid valve –
check the valve output type within the Parameters settings
and change if required. Contact Cooke Industries if the
issue persists.
6
OUTPUT
A short circuit is detected at the solenoid valve connection
– replace the solenoid valve.
7
UNKNOWN
This is typically a program or memory fault – reset the unit’s
power and contact Cooke Industries if the issue persists.
Press
ENTER
to return to standard operating mode after you have taken the
necessary steps to rectify an issue.
An alternative issue that you may experience is a failed solenoid valve which
continuously fills the pool. If this occurs you will not have a fault log at the Control
Box because this issue is the result of the solenoid leaking. This could be because
of a split diaphragm inside the solenoid or the solenoid valve has failed in the open
position. Replace as required.
The Solenoid Valve is a wearing component which will deteriorate with time and use.
At some point in the life of the unit it will fail and need to be replaced.
