Comrex STAC, Руководство пользователя

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C
OMREX
C
ORPORATION
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STAC Product Manual
33
Pressing the Tab key anytime from Command Mode will abort this mode and
return to Text Entry Mode . The cursor will be placed in the chat window.
While in T ext Entry Mode in STAC IP, pressing the
Tab
key will scroll through
the various text boxes.
The
Up Arrow
( h ) and
Down Arrow
( i ) keys select lines for text entry.
The
Control
key will move the cursor to the chat field at any time.
It is possible to “assign” a STAC IP session, either console or remote, to a
control surface port. This allows for screening of calls completely via the
STAC IP system. In essence, along with all its usual functions, the STAC IP
program will determine which lines get routed to the handset of a control
surface. This way, a screener can simply use the handset (or a headset) con-
nected to the control surface, and completely manage the screening session
via STAC IP.
Control surface assignment is done via the pull-down menu at the top of the
STAC IP screen. This menu has the following options:
Table 8 - Control Surface Assignment Menu
Option Meaning
none:Studio
(default) No control surface association, Answer Buttons non-func-
tional, On Air Buttons functional
none:Screener No control surface association, Answer Buttons non-func-
tional, On Air Buttons non-functional
1:Studio
1:Screener
2:Studio
2:Screener
3:Studio
3:Screener
4: Studio
4:Screener Based on number of control surfaces attached (and
Studio/Screener settings of each) these options will ap-
pear. Selection of one of these options will enable the
Answer buttons. Answered calls will be routed to the
selected control surface handset (or headset). On Air but-
tons are enabled only if the associated control surface is
set for Studio mode.
Use of a PC-compatible headset along with a control surface enables STAC
IP to function very similar to a “call center”, where calls can be selected and
screened and text can be input – all from the computer interface.
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SCAPING
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OMMAND
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REMATURELY
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UNCTIONS
A
SSOCIATING
STAC IP W
ITH
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ONTROL
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URFACE