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3. Some external software may be interfer
ing with ComproDTV 4.
Shutting
down unnecessary software can help.
4. T
he ComproDTV 4 S
cheduler shortcut is missing from the Programs
“Startup” folder. Reinstalling ComproDTV 4 can help.
Video OK / No Audio
If you can view the TV picture but get no audio, you should check the following:
Please check that the WAVE sound is not muted or volume too low in the
Windows Volume Control dialog. (Double-click on the speaker icon in the
system tray.)
Also check the sound is not muted or volume too low in the Windows Volume
Control dialog. (Double-click on the speaker icon in the system tray.)
Sometimes updating the sound card driver from vendor or TV card’s driver and
application may help as well.
Why can’t I playback the recorded video?
The usual reason for this problem is conflict with some CODEC software, such
as Nimo, K-Lite, and Stormcodec. This kind of software forces applications to
use their CODEC for play back. Therefore, the recorded file cannot be played
since an incompatible CODEC is being used for playback. Uninstalling the
CODEC software will help. Also reinstalling DirectX usually solves the problem.
(See our website for how to reinstall DirectX)
Can I playback recorded video in main window?
Yes, you may deselect “Playback in PIP mode” in “Video/Audio” tab which can
be found under “Options” of ComproDTV 4.
You may also playback in sub window, then double click the screen to switch
the content of the main and sub window.
Why does the remote control fail?
The remote control sensor, which is plugged into the TV card, may be loose.
Please unplug it and plug it in again. You should also check the batteries of the
remote control. Do not use rechargeable batteries.
Verify that the
IR icon (ComproRemote) is in the system tray on the
lower-right corner of the screen. If you don't have ComproRemote on the
system tray, start the following program:
