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If that doesn’t help, remove the TV card and restart your PC. If you still cannot
turn the computer on, the problem is not caused by VideoMate TV. Recheck
the ATX power switch cable connection.
My system cannot Power Up, What should I do?
First, make sure you have connected the Power Up circuit correctly. Please
refer the hardware installation section for more information.
Second, make sure you see a green LED light on the VideoMate Vista E600F
PCIe tuner card. If you don’t see the green light, your motherboard does not
support the standby power. You can only use Power Up with motherboards
that provide standby power.
Third, Power Up will start your computer 5 minutes in advance of the schedule
time. If you set the schedule on 4 o’clock, Power up will wake up your
computer at 3:55. Therefore, you need to shut down the computer before 3:54
in order to let Power Up start the computer.
Fourth, make sure you have the correct schedule time. Also, verify your
system time or clock.
Finally, it is possible that your power supply doesn’t provide the standard 3.3V
standby power. Therefore, changing your power supply might help.
My PC cannot shut down?
In rare circumstances, the VideoMate Vista E600F PCIe card must be reset.
Unplugging the AC power cord from the PC case for 10 seconds will reset the
card.
When you set up for scheduled recording, VideoMate Vista E600F PCIe card
will issue the Power Up signal to the computer until
ComproDTV 4
starts. If
your computer cannot start
ComproDTV 4
for some reason, the TV tuner card
will try to wake up PC even while you shut it down. Unplug the main power
cord to reset VideoMate TV card. You can shut down the computer normally
after that.
Other possible causes of this problem include:
1. If you have a multi-Boot system and
ComproDTV 4
is not installed and
running on the default OS. Solutions: Set the default OS properly or install
ComproDTV 4
on the default OS.
2. There may be other, independent problems preventing Windows from
starting normally. Solution: Remove the VideoMate Vista E600F PCIe card
and troubleshoot PC start up. Remember to correctly reconnect the power
switch cables.
