Troubleshooting
3-13
Compaq Confidential – Need to Know Required
Writer: Shared Engineering Services Project: Compaq Professional Workstation XP1000 Comments:
Part Number: EK-CPWXP-S1.B01 File Name: d-ch3 Troubleshooting.doc Last Saved On: 5/28/99 2:47 PM
Table 3-3
Audio Troubleshooting
Problem
Possible Cause
Solution
No sound.
Front-panel internal audio cable
not plugged in.
Driver not installed.
Volume control set low.
Headset plugged in.
No power to external speakers.
Internal speaker not connected.
Plug in the cable.
Install the driver.
Use an on-screen volume control (if available)
to increase the volume.
Unplug headset and plug microphone into
correct connector.
Plug in external speakers.
Connect internal speaker.
NOTE
:
Headphone or external speakers must be
connected for “sound = Audio.”
Cannot record.
Front-panel audio cable not
plugged in.
Record volume level set low.
Plug in the cable.
Use the appropriate control to increase the
record level.
Distorted sound.
Record or playback volume level
set high.
Reduce the volume level. (Use amplified
speakers.)
