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Comelit IPTHBCAMA05F01A, Руководство пользователя

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Comelit IPTHBCAMA05F01A Скачать руководство пользователя страница 75

 

69 

 

Appendix - Troubleshooting 

 

 
Password forgot   

A

：

Reset the device to the default factory settings. 

Default IP: 192.168.1.150; Username: admin; Password: admin 
 

Fail to connect devices through Internet Explorer browser. 

A: Network is not well connected. Check the connection. 
B: IP address is not available. Change the IP address. 
C: Web port number has been changed: contact administrator to get the correct port 
number. 
D: Exclude the above reasons. Restore to default setting by Comelit Advance IP Tool. 
 

Comelit Advance IP tool cannot search devices. 

The anti-virus software in your computer may cause it. Please stop it and try to search 
device again.   
 

Internet Explorer cannot download ActiveX control.   

A. Internet Explorer browser may be setup to block ActiveX. Follow the steps below. 

①

 Open the browser and then click Tools 

 Internet Options. 

 

 

 

②

 Select Security 

 

Custom Level…. 

③

 

Enable all the options under “ActiveX controls and plug-ins”.   

④

 Click OK to finish setup. 

 
B. Other plug-ins or anti-virus blocks ActiveX. Please uninstall or close them. 
 

Содержание IPTHBCAMA05F01A

Страница 1: ...THERMAL CAMERAS SERIES ART IPTHBCAMA05F01A IPTHBCAMA05F02A Please read this manual thoroughly before use and keep it for future reference...

Страница 2: ...be used in a stable indoor environment without wind Please ensure the monitoring field is far away from objects that could produce airflow high temperature and reflection Please do not install opposi...

Страница 3: ...th the council FCC rules and regulations part 15 subpart B These limits are designed to provide reasonable protection against harmful interference This equipment generates uses and can radiate radio f...

Страница 4: ...sed of in a responsible manner Directive 94 62 EC The Directive aims at the management of packaging and packaging waste and environmental protection The packaging and packaging waste of the product in...

Страница 5: ...9 5 1 2 Date and Time 19 5 1 3 Local Config 20 5 1 4 Storage 20 5 2 Image Configuration 23 5 2 1 Display Configuration 23 5 2 2 Video Audio Configuration 26 5 2 3 OSD Configuration 27 5 2 4 Video Mask...

Страница 6: ...5 6 10 HTTPS 55 5 6 12 QoS 57 5 7 Security Configuration 57 5 7 1 User Configuration 57 5 7 2 Online User 59 5 7 3 Block and Allow Lists 59 5 7 4 Security Management 60 5 8 Maintenance Configuration...

Страница 7: ...ameras Main Features Temperature Measurement Temperature measurement range 30 42 Temperature accuracy 0 5 C without blackbody 0 3 C with blackbody 3 view modes optical image and thermal image optical...

Страница 8: ...Cam are connected to the LAN and the Comelit Advance IP Tool is installed in the PC Double click the comelit Advance IP Tool icon on the desktop to run the software as shown below Modify the IP addre...

Страница 9: ...rator and click the Modify button to modify the setting Double click the IP address and then the system will pop up IE browser to connect IP CAM Follow directions to download install and run the Activ...

Страница 10: ...default network settings are shown below IP address 192 168 1 150 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 HTTP 80 Data port 9008 Use the above default settings when logging in the camera for the...

Страница 11: ...the Properties button to set the network of the PC Open the Internet Explorer browser enter the default address of the IPC and confirm Follow directions to download and install the Active X control E...

Страница 12: ...then log in the camera via LAN and go to Config Network Port menu to set the port number Port Setup Go to Config Network TCP IP menu to modify the IP address IP Setup Go to the router s management in...

Страница 13: ...ough PPPoE auto dial up The setup steps are as follow Go to Config Network Port menu to set the port number Go to Config Network TCP IP PPPoE Config menu Enable PPPoE and then enter the user name and...

Страница 14: ...to Config Network Port menu to set the port number Go to Config Network TCP IP menu to set the IP address Check Use the following IP address and then enter the static IP address and other parameters O...

Страница 15: ...be used in a stable indoor environment without wind Please make sure the monitoring field is far away from any objects that could produce airflow high temperature reflection Don t install the thermal...

Страница 16: ...10 The temperature measurement setting steps are as follows Enable Face Detection Temperature Measurement Settings Temperature Calibration Settings...

Страница 17: ...ce as shown below Check Enable to enable face detection Then click Save to save the setting For the detail settings of face detection please refer to 5 4 1 Face Detection Settings 3 3 Temperature Meas...

Страница 18: ...first See Audio Alarm for details Trigger Light Alarm If enabled the light of the camera will flash when the temperature exceeds the set value Please set the light flashing time and frequency first Se...

Страница 19: ...uled Add Add the schedule for a special day Drag the mouse to set the time on the timeline Erase Delete the schedule Drag the mouse to erase the time on the timeline Manual Input Click it for a specif...

Страница 20: ...kin this value is normally set as 95 Without Blackbody Blackbody select Close Temperature Correction the range is from 30 30 C Temperature Correction Value Thermometer Measurement Temperature Thermal...

Страница 21: ...dy to be steady Click the blackbody image in the temperature calibration interface and then click Save to calibrate the temperature automatically Temperature Correction Value Blackbody Temperature The...

Страница 22: ...detection indicator Visible light image display SD card recording indicator Thermal image display Color abnormal indicator Start stop live view Abnormal clarity indicator Start stop two way audio Scen...

Страница 23: ...control panel are as follows Select preset and click to call the preset Select and set the preset and then click to save the position of the preset Select the set preset and click to delete it Face De...

Страница 24: ...18...

Страница 25: ...e Note Wherever applicable click the Save button to save the settings 5 1 System Settings 5 1 1 Basic Information In the Basic Information interface the system information of the device is listed 5 1...

Страница 26: ...al Config to set up the storage path of captured pictures and recorded videos on the local PC There is also an option to enable or disable the bitrate display in the recorded files Additionally the lo...

Страница 27: ...the capacity proportion of captured pictures on the micro SD card Video Quota Set the capacity proportion of record files on the micro SD card Schedule Recording Settings 1 Go to Config System Storag...

Страница 28: ...me on the timeline Erase Delete the schedule Drag the mouse to erase the time on the timeline Manual Input Click it for a specific day to enter specific start and end times This adds more granularitie...

Страница 29: ...ring pictures the actual quantity of snapshots is less than the set quantity of snapshots Timing Snapshot Enable timing snapshot first and then set the snapshot interval and schedule The setup steps o...

Страница 30: ...r but it will reduce the image resolution Defog Activating this function and setting an appropriate value as needed in foggy dusty smoggy or rainy environment to get clear images Backlight Compensatio...

Страница 31: ...can be optional Day Night Mode Choose Auto Day Night or Timing Exposure Mode Choose Auto or Manual If manual is chosen the digital shutter speed can be adjusted Gain Mode Choose Auto or Manual If Auto...

Страница 32: ...itrate is related to image quality CBR means that no matter how much change is seen in the video scene the compression bitrate will be kept constant VBR means that the compression bitrate will be adju...

Страница 33: ...the search interface the watermark can be displayed To enable it check the watermark box and enter the watermark text Click the Audio tab to go to the interface as shown below Check Enable Audio Enco...

Страница 34: ...ick the Save button to save the settings Picture Overlap Settings Check OSD Content1 choose Picture Overlay and click Browse to select the overlap picture Then click Upload to upload the overlap pictu...

Страница 35: ...that the area have been drawn as shown as blocked out in the image To erase the video mask Click the Clear button to delete the current video mask area 5 2 5 ROI Configuration Go to Image ROI Config i...

Страница 36: ...3 PTZ Configuration This function is only available for the models with RS485 interface It can be used with a compatible external PTZ enclosure Go to PTZ Protocol interface as shown below Set the prot...

Страница 37: ...details Trigger SD Snap If selected the system will capture images on motion detection and save the images on the micro SD card Trigger SD Recording If selected video will be recorded on the micro SD...

Страница 38: ...tion The schedule setup steps of the motion detection are the same as the schedule recording setup See Schedule Recording 5 4 2 Other Alarms Micro SD Card Full 1 Go to Config Alarm Anomaly SD Card Ful...

Страница 39: ...ion chapter for details IP Address Conflict 1 Go to Config Alarm Anomaly IP Address Collision as shown below 2 Click Enable alarm and set the alarm holding time 3 Trigger alarm out When the IP address...

Страница 40: ...rigger Audio Alarm If selected the warning voice will be uttered when the sensor alarm is triggered Please set the warning voice first See Audio Alarm for details Trigger Light Alarm If selected the l...

Страница 41: ...recording setup See Schedule Recording 5 4 4 Alarm Out Go to Config Alarm Alarm Out Alarm Out Mode Alarm linkage manual operation day night switch linkage and timing are optional Alarm Linkage Having...

Страница 42: ...saved the alarm out will be triggered in the specified time 5 4 5 Alarm Server Go to Alarm Alarm Server interface as shown below Set the server address port heartbeat and heartbeat interval When an a...

Страница 43: ...fter you upload the audio file you can select the audio name from the audio list and click Listen to listen to it Click Delete to delete the audio Select the voice content and then set the warning tim...

Страница 44: ...shown below 2 Enable the face detection function Save Source Information if checked the whole picture will be saved to the micro SD card when detecting a face Save Face Information if checked the cap...

Страница 45: ...face size by defining the maximum value and the minimum value The default size range of a single face image occupies from 3 to 50 of the entire image 5 Advanced settings Choose the snapshot interval a...

Страница 46: ...ight sources 2 The installation height ranges from 2m to 3 5m adjustable according to the focal length of different lenses and object distances 3 The depression angle of the camera shall be less than...

Страница 47: ...the alarm holding time and alarm trigger options The setup steps are the same as motion detection Please refer to motion detection chapter for details 3 Click Save button to save the settings 4 Set th...

Страница 48: ...ine Crossing Detection Settings Line Crossing Alarms will be triggered if the target crosses the pre defined alarm lines Go to Config Event Line Crossing interface as shown below 1 Enable line crossin...

Страница 49: ...o save the settings 5 Set the alarm line of the line crossing alarm Click the Area tab to go to the interface as shown below Set the alarm line number and direction Up to 4 lines can be added Multiple...

Страница 50: ...jects should not be more than 1 8 of the entire image 6 Make sure cameras can view objects for at least 2 seconds in the detected area for accurate detection 7 Adequate light and clear scenery are cru...

Страница 51: ...area 1 Auto focusing function should not be enabled for intrusion detection 2 Avoid the scenes with many trees or the scenes with various light changes like many flashing headlights The ambient bright...

Страница 52: ...s The setup steps are the same as alarm in sensor alarm detection Please refer to Alarm IN chapter for details 4 Click the Save button to save the settings 5 Set the alarm area of the region entrance...

Страница 53: ...Enable region exiting detection and select the snapshot type and the detection target 2 Set the alarm holding time 3 Set alarm trigger options The setup steps are the same as alarm in sensor alarm de...

Страница 54: ...line Save Target Cutout If it is enabled the detected target cutout pictures will be captured and saved to the micro SD card when the targets cross the pre defined alarm line Note To save snapshots t...

Страница 55: ...rmation will not be displayed in the live view interface Check Statistics and then move the red box to change the position of the statistical information displayed on the screen Click the Save button...

Страница 56: ...password from your ISP Either method of network connection can be used If PPPoE is used to connect internet the camera will get a dynamic WAN IP address This IP address will change frequently To be no...

Страница 57: ...function is mainly used for connecting network video management system 1 Check Enable 2 Check the IP address and port of the transfer media server in the Comelit Advance VMS Then enable the auto repo...

Страница 58: ...mber is 554 RTSP Address The RTSP address unicast format that can be used to play the stream in a media player Multicast Address Main stream The address format is rtsp IP address rtsp port profile1 tr...

Страница 59: ...the VLC player If it is set to TCP mode the video cannot be played 5 If the coding format of the video of the main stream is MJPEG the video may be disordered at some resolutions 5 6 6 802 1X If it is...

Страница 60: ...d password sender s user name and password Server Address The SMTP IP address or host name Select the secure connection type at the Secure Connection pull down list according to what s required SMTP P...

Страница 61: ...5 6 9 FTP After an FTP server is set up captured pictures from events will be uploaded to the FTP server Go to Config Network FTP Server Name The name of the FTP server Server Address The IP address o...

Страница 62: ...rtificate Then the following interface will be displayed If there is a signed certificate click Browse to select it and then click Install to install it Click Create a private certificate to enter the...

Страница 63: ...ficient bandwidth the router or switch will sort the data streams and transfer them according to their priority to solve the network delay and network congestion by using this function Go to Config Ne...

Страница 64: ...e the user type Administrator has all permissions Normal user can only view the live video Advanced user has the same permissions as an Administrator except for user backup settings factory reset and...

Страница 65: ...d and added again with the new access level Delete user 1 Select the user to be deleted in the user configuration list box 2 Click the Delete button to delete the user Note The default administrator a...

Страница 66: ...ed here If this function is enabled login failure after trying six times will make the login interface locked The camera can be logged in again after a half hour or after the camera reboots Password S...

Страница 67: ...ore Go to Config Maintenance Backup Restore Import Export Settings Configuration settings of the camera can be exported form a camera into another camera 1 Click Browse to select the save path for imp...

Страница 68: ...firmware can be updated 1 Click the Browse button to select the save path of the upgrade file 2 Click the Upgrade button to start upgrading the firmware 3 The device will restart automatically Caution...

Страница 69: ...ro SD card can be found here Local Image Search 1 Choose Picture Local 2 Set time Select date and choose the start and end time 3 Click to search the images 4 Double click a file name in the list to v...

Страница 70: ...on to close the image Close all Click this button to close all images Save Click this button to select the path for saving the image on the PC Save all Click this button to select the path for saving...

Страница 71: ...terface as shown below Videos were recorded locally to the PC can be played in this interface 1 Choose Record Local 2 Set search time Select the date and choose the start and end time 3 Click to searc...

Страница 72: ...enabling audio 6 2 2 Micro SD Card Video Search Click Search to go to the interface as shown below Videos that were recorded on the micro SD card can be played in this interface 1 Choose Record SD Car...

Страница 73: ...he end time by clicking on the time table Then click to set the end time 5 Click to download the video file in the PC Click Set up to set the storage directory of the video files Click Open to play th...

Страница 74: ...68 Set the start and end time and then click Search to view the face detection results and the corresponding temperature records Click Export to export the face pictures and the temperature records...

Страница 75: ...Exclude the above reasons Restore to default setting by Comelit Advance IP Tool Comelit Advance IP tool cannot search devices The anti virus software in your computer may cause it Please stop it and...

Страница 76: ...70 No sound can be heard A Audio input device is not connected Please connect and try again B Audio function is not enabled at the corresponding channel Please enable this function...

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