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14. Frequently asked questions
Question
Possible cause
Suggested solution
The projector is completely still.
Projector not powered up.
The circuit breaker is switched off
The protection fuse is blown
Check that the mains power cable is connec-
ted to power.
Set the circuit breaker to ON.
Disconnect the projector and replace the fuse.
The projector resets correctly, but either does
not respond, or responds incorrectly, to DMX
signal.
Incorrect signal connection
Incorrect DMX address
Inspect the signal cable, rectify any incorrect
wiring, repair or replace any damaged cables
or connectors.
Check the DMX address.
The lamp functions intermittently or does not
turn on at all.
The projector is too hot.
Let the fixture cool down.
Check that the air vents above the cooling fans
are not obstructed and that the fans are
working correctly.
Ensure that the ambient temperature is below
35 °C.