English
28
13. Error messages
Error message
Description and suggested solution
ERR: PAN
PAN ENCODER Error:
This messages indicates that there is a problem with the PAN encoders. Check the sensors on the encoder wheel
located near the pan movement motor, as well as the relevant cabling.
ERR: TILT
TILT ENCODER Error:
This message indicates that there is a problem with the TILT encoder located on the fixture’s yoke. Check the sen-
sors on the encoder wheel located near the tilt movement motor, as well as the relevant cabling
ERR: SENSORS LINE #2
Control circuit error relating to position sensors for 4 motors located in the yoke.(GOBOS).
Check for the presence of power in the pcb and the condition of the connectors and cabling between the pcb and the
sensors. Additionally, check motors and/or cogs for any impediments as well as the proper position of the cabling con-
nectors.
ERR: SENSORS LINE #3
Control circuit error relating to position sensors for 4 motors located in the yoke.(EFFECTS, ZOOM, FOCUS).
Check for the presence of power in the pcb and the condition of the connectors and cabling between the pcb and the
sensors. Additionally, check motors and/or cogs for any impediments as well as the proper position of the cabling con-
nectors.
ERR: SENSORS LINE#5
Control circuit error relating to position sensors for 5 motors located in the yoke.(COLOUR WHEEL).
Check for the presence of power in the pcb and the condition of the connectors and cabling between the pcb and the
sensors. Additionally, check motors and/or cogs for any impediments as well as the proper position of the cabling con-
nectors.
ERR: COLOUR WHEEL
Position error in COLOR WHEEL: sensor does not recognize magnet
Check the functioning and the correct positioning of the magnetic sensor of the colour wheel.
ERR: GOBO
Position error in GOBOS WHEEL: sensor does not recognize magnet
Check the functioning and the correct positioning of the magnetic sensor of the gobos wheel.
ERR: GOBO INDEX
Position error in GOBOS home position: sensor does not recognize magnet
Check the functioning and the correct positioning of the magnetic sensor placed on the white gobos 2.
ERR: GOBO 2
Position error in GOBOS WHEEL 2 (FIXED): sensor does not recognize magnet
Check the functioning and the correct positioning of the magnetic sensor of the gobos wheel.
ERR: EFFECT WHEEL
Position error in EFFECT (PRISMS) WHEEL: sensor does not recognize magnet
Check the functioning and the correct positioning of the magnetic sensor of the effect wheel.
ERR: EFFECT INDEX
Position error in EFFECT home position: sensor does not recognize magnet
Check the functioning and the correct positioning of the magnetic sensor of the empty suppor t gear on the effect
wheel.
ERR: LINE SYNC
Network sync Error:
Contact Coemar service center.
ERR: FLASH
EEPROM Error:
The EEPROM is either absent or defective; refer to your Coemar service center to check or for a replacement com-
ponent.
ERR: CFG DATA FAILURE
DATA Error:
The initial parameter settings are incorrect or corrupted; the fixture has reloaded its factory default setting. Turn the
fixture off and on again. Should the error reoccur, refer the unit to your authorised Coemar service center.
ERR: NO SLAVE LINK
COMMUNICATION Error:
This message indicates that the motherboard within the unit is not communicating properly with the control source.
Check the connectors located on both boards.
ERR: DMX ADDRESS
DMX ADDRESSING Error:
The fixture is not receiving all DMX channels needed to operate correctly. Check the DMX address indicated on the
display and the channel numbers being outputted from the controller. Note that not all controllers will output all 512
channels.
ERR: DMX FRAME
DMX FRAME Error:
DMX signal present but frame too short; the controller has not sufficient channels to drive Infinity Spot S
ERR: SLAVE MEM. FAILURE
Memory write Error motors pcb :
Contact Coemar service center.
If you have to check a malfunction, Infinity Spot S has an auto-diagnostic system that visualises in the lower part of the display one or
more intermittent messages, preceded by “ERR”.
The following table will help you to understand these messages correctly. If the problem persists despite carryng out the suggested
procedure, contact your Coemar Customer Service Centre.
