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Troubleshooting guide
Pole saw/hedge trimmer
does not start.
Battery discharged or incorrectly inserted.
Charge the battery and make sure that it is fully inserted
into the battery connector.
The pole saw/hedge
trimmer is sluggish and/
or cuts out.
• Blade/saw chain dull or damaged.
Check the blade/saw chain and replace or grind.
• Too much pressure applied. Decrease pressure.
• The battery might be overheated. Refer to the section
Overload protection and other safety features
.
Poor battery operating
time.
• The battery is not fully charged. It may take a few
charging cycles where the battery is charged to
100% before full capacity is reached.
• The battery needs replacing.
The battery does not
charge.
• The battery is not correctly inserted into the charger.
• The battery or charger contacts are dirty.
Disconnect the charger from the mains outlet and
clean the contacts.
• The plug is not properly plugged into the mains outlet.
• Is the mains outlet live?
• The charger or the mains lead is damaged.
• The battery needs replacing.
Responsible disposal
This symbol indicates that this product should not be disposed of with
general household waste. This applies throughout the entire EU. In order
to prevent any harm to the environment or health hazards caused by
incorrect waste disposal, the product must be handed in for recycling
so that the material can be disposed of in a responsible manner. When
recycling the product, take it to your local collection facility or contact
the place of purchase. They will ensure that the product is disposed of in
an environmentally sound manner.