COBHAM SAILOR 6120, Руководство по установке

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Chapter 6: Service and maintenance
90 Service and repair
6.3 Service and repair
Should your Cobham SATCOM product fail, please contact your dealer or
installer, or the nearest Cobham SATCOM partner. You will find the
Technical Service Partner list on www.cobham.com/satcom where you also
find the Cobham SYNC Partner Portal , which may help you solve the
problem. Your dealer, installer or Cobham SATCOM partner will assist you
whether the need is user training, technical support, arranging on-site repair
or sending the product for repair. Your dealer, installer or Cobham SATCOM
partner will also take care of any warranty issue.
6.3.1 Repack for shipment
Should you need to send the product for repair, please read the below
information before packing the product.
The shipping cartons for the SAILOR 6120/30/40/50 system units have
been carefully designed to protect the equipment during shipment. The
cartons and their associated packing material should be used when
repacking for shipment. Attach a tag indicating the type of service required,
return address, model number and full serial number. Mark the carton
“FRAGILE” to ensure careful handling.
Note Correct shipment is the customer’s own responsibility.