COBHAM explorer 727, Руководство пользователя

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Chapter 5: Maintenance and troubleshooting
98-126882-F Troubleshooting guide 138
256 kbps Streaming
does not work
1. The elevation angle
to the satellite is too
low.
2. There is not enough
free bandwidth for a
256 kbps streaming
connection.
1. 256 kbps Streaming may not be
available in areas with low elevation.
2. If there is too much traffic on the
network, it may not be possible to
assign a 256 kbps streaming session.
You may try a Streaming profile with a
lower bit rate instead.
Some BGAN services
are not available. There may be limitations
in the BGAN services, e.g.
in low elevation or if the
network is loaded with
heavy traffic. If possible, use another service.
To get information on limitations in
services, you may contact Inmarsat
support, e.g. from the web site
inmarsat.com .
The web interface
cannot be accessed. The browser is
configured to use a
proxy server. For Microsoft Internet Explorer, select
Tools > Internet Options >
Connections > LAN Settings
and select
Use a proxy server for your LAN
.
You have entered a
wrong IP address. Check the IP address and re-enter it. If you
do not have the correct IP address, you
can set the IP address temporarily to the
default address (192.168.0.1) by pushing
the Reset button. See
Function of the
Reset button on page 153.
You are connected using
VPN Close down your VPN connection.
A Phone/Fax
connection cannot
be established. The cable is not properly
connected. Connect the cable.
The cable type or
connector type is not
correct. For information on the correct type of
connector and cable, refer to the
installation manual.
Incoming calls: The call
type used for the call is
not selected in the web
interface. Make sure the call type used for calls to
the terminal is selected in the web
interface. Access the web interface and
select
SETTINGS
>
Phone/Fax
. Then, for
each of the two ports, select the call type
for incoming calls.
Problem Possible Cause Remedy