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Warranty
ICU Medical Australia Pty Limited ("ICU Medical Australia") warrants that this
product is free from defects in workmanship and materials for a period of 24
months (3 months for batteries) from the date of shipment by ICU Medical
Australia or its authorised agent to the purchaser. Subject to the conditions of
this warranty, if the product fails to operate for any reason within the warranty
period and the product is returned to the place of purchase at the purchaser's
expense, ICU Medical Australia will repair or replace the product free of charge.
If a valid warranty claim is made within 30 days from the date of shipment, then
ICU Medical Australia will also reimburse the purchaser for reasonable freight
costs in returning the product to the place of purchase.
Conditions of Warranty
1. The product must be returned to the place of purchase with proof of
purchase.
2. This warranty is only available to the original purchaser of the product.
3. The product must not have had its serial number removed, defaced or
changed, its casing opened, its power supply altered or have been
tampered with in any other way.
4. This warranty does not cover :
•
inadequate or incorrect site preparation;
•
improper installation;
•
connection to the wrong voltage;
•
failure of the product due to misuse;
•
the use or operation of the product outside of the physical, electrical or
environmental specifications of the product;
•
use in a manner or environment in which the product is not designed to
be used;
•
improper adjustment, calibration or operation by the purchaser;
•
the use of accessories including consumables, hardware or software
which were not manufactured or approved in writing by ICU Medical
Australia;
•
any modifications of the product which were not authorised in writing by
ICU Medical Australia;
•
any contamination or leakages caused or induced by the purchaser; and
•
inadequate or improper maintenance of the product.
5. This warranty does not cover normal wear and tear.
6. ICU Medical Australia will not be responsible for damage or loss caused
during shipping.
Warranty