Managing Shared Lines, Shared Extensions, and Phone Buttons
Setting Up Shared Extensions
Unified Communications UC 320W Administration Guide
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the pound (#) key. Then enter the password. The default mailbox password
is
12345
.
NOTE
The system allows up to 24 mail boxes for users and a total of 10
group mail boxes for hunt groups, shared FXO lines, and shared extensions.
Each voicemail box can store up to 30 minutes of messages.
•
If no answer, forward to:
Choose a destination for unanswered calls:
-
Internal
: Click this button to route the call to an internal number. Then
choose the internal extension.
-
External
: Click this button to route the call to an external number. Choose
a digit to get an outside line, and enter the phone number.
•
To create another shared extension, click the
Create Shared Extension
button.
Select Members
•
Click the
Select Members
button to open this section. To close this section,
click the button again.
•
To add a member, check the box next to the user’s name. Selected users
appear with a green background.
•
To remove a user from the group, uncheck the box next to the user’s name.
Unselected users appear with a white background.
NOTE
This list includes all users except users of FXS phones and SPA 301
phones. If a user does not have an assigned phone, the background is gray.
If you previously configured a shared extension and then a member’s phone
assignment was removed, the background appears red. To configure users,
see
. To assign phones to users, see
. Then return to this page to assign membership.