System Features
Schedule
Unified Communications UC 320W Administration Guide
73
7
Schedule
If you chose a Day / Night option for the Auto Attendant or inbound call routing, use
the
Schedule
page to specify your hours of operation.
NOTE
This page is applicable only if you enabled a Day / Night schedule. See the
System
Automation
page.
Select Schedule Behavior
Choose whether or not to automate the day and night behaviors. Choose one of
the following options:
•
Manually select day / night through the Force Night button on the
phones:
A user can trigger day or night behavior by pressing the Force
Night button on a phone.
•
Follow an automatic schedule and allow manual override with the Force
Night button:
The Unified Communications system automatically shifts
between day and night behavior based on the specified schedule. A user
can override the schedule at any time by pressing the Force Night button on
a phone; then night behavior is in effect until a user presses the Force Night
button. If you choose this option, also set the hours of operation. Optionally,
you can select holidays.
Hours of Operation
Select the hours when your business is open. The selected hours are green; “day”
behavior will be in effect. The unselected hours are gray; “night” behavior will be in
effect.
•
To select a continuous period of open hours (for example, 6 a.m. to 6
p.m.)
Position your mouse pointer at the time of day when your business
opens. Drag your mouse to the time of day when your business closes.
When you release the mouse button, a green bar highlights the open hours.
•
To select multiple segments of open times for one day (from example, 8
a.m. to noon and 1 p.m. to 5 p.m.):
Select the first segment by dragging
your mouse from the start time to the end time for that segment. Release
the mouse button. Then select the next segment by using the same method.
•
To clear the selection from a row:
Click the pencil eraser icon at the right
end of the row. Leave the row blank if the business is closed all day.
