Troubleshooting
Frequently Asked Questions
Cisco RVS4000 Security Router with VPN Administrator Guide
130
A
far as hosting games, the HL server does not need to be in the DMZ. Just forward
port 27015 to the local IP address of the server computer.
How can I block corrupted FTP downloads?
If you experience corrupted files when you download a file with your FTP client,
try using another FTP program.
The web page hangs, downloads are corrupt, or nothing but junk characters are
displayed on the window. What do I need to do?
Change your Ethernet adapter properties to specify 10 Mbps/Half Duplex mode
instead of Auto Detect.
STEP 1
On a Windows PC, click the
Start
button, point to
Control Panel
, and then click
System
.
STEP 2
Click the
Hardware
tab, and then click
Device Manager
.
STEP 3
Click the plus sign next to
Network adapters
to expand the listings.
STEP 4
Right-click your Network Connection adapter, and then click
Properties
.
STEP 5
Click the
Advanced
tab.
STEP 6
In the
Property
list, click
Link Speed & Duplex
. In the
Value
list, choose
10 Mbps/
Half Duplex
.
STEP 7
Also make sure that your proxy setting is disabled in the browser:
For Internet Explorer, click
Tools
>
Internet Options
, and then click the
Connection
tab. Make sure that Internet Explorer is set to
Never dial a connection
. For
Netscape Navigator, click
Edit
>
Preferences
>
Advanced
>
Proxy
. Make sure that
Netscape Navigator is set to
Direct connection to the Internet
. For more
information, refer to the documentation for your web browser.
If all else fails in the installation, what can I do?
Reset the router by holding down the Reset button for ten seconds. Reset your
cable or DSL modem by powering the unit off and then on. Obtain and install the
latest firmware release. Follow the instructions in
Administration > Firmware
Upgrade, page 80
.
How can I be notified of new router firmware upgrades?
All Cisco firmware upgrades are posted on
www.cisco.com/go/software
, where
you can download the files for free. The router’s firmware can be upgraded by