Troubleshooting
Cisco RVS4000 Security Router with VPN Administrator Guide
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I can’t get an Internet game, server, or application to work.
If you have difficulties getting any Internet game, server, or application to function
properly, consider exposing one PC to the Internet by using DeMilitarized Zone
(DMZ) hosting. This option is available when an application requires too many
ports or when you are not sure which port services to use. Make sure you disable
all the forwarding entries if you want to successfully use DMZ hosting, since
forwarding has priority over DMZ hosting. (In other words, data that enters the
router is checked first by the forwarding settings. If the port number that the data
enters from does not have port forwarding, then the router will send the data to
whichever PC or network device you set for DMZ hosting.) Follow these steps to
set DMZ hosting:
STEP 1
Access the router’s configuration utility by going to
http://192.168.1.1
or the IP
address of the router. Go to the
Firewall > Single Port Forwarding
.
STEP 2
Disable the entries you have entered for forwarding.
STEP 3
Go to
Setup > DMZ
.
STEP 4
Enter the Ethernet adapter’s IP address of the computer you want exposed to the
Internet. This will bypass the NAT security for that computer.
STEP 5
Select
Enable
to enable DMZ Hosting.
STEP 6
When you have completed the configuration, click
Save
.
I forgot my password or the password prompt always appears when
saving settings to the router.
Reset the router to factory defaults by pressing the Reset button for ten seconds
and then releasing it. If you are still prompted for a password when saving settings,
then perform these steps:
STEP 1
Access the router’s web interface by going to http://192.168.1.1 or the IP address
of the router.
STEP 2
To log in, enter the default password
admin
.
STEP 3
Click
Administration > Management
in the navigation tree.
STEP 4
Enter a new password in the
Router Password
field.
STEP 5
Re-enter the new password in the
Re-enter to Confirm
field.
