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Appendix A: Troubleshooting
Frequently Asked Questions
ADSL2+ Gateway with VoIP
How can I check whether I have static or DHCP IP Addresses?
Consult your ISP to obtain this information.
Can the Gateway act as my DHCP server?
Yes. The Gateway has DHCP server software built-in.
What is a MAC Address?
The Media Access Control (MAC) address is a unique number assigned by the manufacturer to any Ethernet
networking device, such as a network adapter, that allows the network to identify it at the hardware level. For all
practical purposes, this number is usually permanent. Unlike IP addresses, which can change every time a
computer logs onto the network, the MAC address of a device stays the same, making it a valuable identifier for
the network.
How do I get Half-Life: Team Fortress to work with the Gateway?
The default client port for Half-Life is 27005. The computers on your LAN need to have “+clientport 2700x” added
to the HL shortcut command line; the x would be 6, 7, 8, and on up. This lets multiple computers connect to the
same server. One problem: Version 1.0.1.6 won’t let multiple computers with the same CD key connect at the
same time, even if on the same LAN (not a problem with 1.0.1.3). As far as hosting games, the HL server does not
need to be in the DMZ. Just forward port 27015 to the local IP address of the server computer.
How can I block corrupted FTP downloads?
If you are experiencing corrupted files when you download a file with your FTP client, try using another FTP
program.
The web page hangs; downloads are corrupt, or nothing but junk characters are being displayed on the
screen. What do I need to do?
Force your Ethernet adapter to 10Mbps or half duplex mode, and turn off the “Auto-negotiate” feature of your
Ethernet adapter as a temporary measure. (Please look at the Network Control Panel in your Ethernet adapter’s
Advanced Properties tab.) Make sure that your proxy setting is disabled in the browser. Check our website at
www.linksys.com
for more information.
Will the Gateway function in a Macintosh environment?
Yes, but the Gateway’s setup pages are accessible only through Internet Explorer 5.0 or Netscape Navigator 5.0 or
higher for Macintosh.
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