Check the network firewall settings. Port 443 must be enabled.
4.
Click
5.
• The Cisco Partners Portal page should open in your
browser.
6.
If the Partners Portal cannot be accessed, contact the Cisco
support desk by sending an E-mail to [email protected].
7.
If the Partners Portal does not come back online, do a local
(offline) configuration using the Configurator interface. For further
information, refer to
“Device configuration using the configurator
.
If the unit cannot connect to the internet in Provisioning Mode, try to
connect to the internet by doing the following steps:
1.
Enter alternative
Local IP
,
Local Netmask
,
Default Gateway
,
Local Dns 1
and
Local Dns 2
values as needed, using the
RACER™
dialog.
Click the
2.
Save fallback IP
).
•
dialog
reboot
unit
the
show
will
The web browser
(
).
Figure 19. Unit reboot dialog (typical)
3.
Click the
OK
button to proceed, or click the
Reset
button to go
back to the
RACER™
dialog and adjust the settings.
• If you click the
OK
button, the unit will reboot, but will
remain in Provisioning Mode.
• The unit will attempt to connect to the internet using the
new connection values.
If the unit cannot connect to the internet using the
DHCP fall-back
configuration
settings, the
RACER™ Cloud connection
info Status will
be shown as
Disconnected
(
Device configuration using the configurator interface
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