Calls
Cisco IP Phone 8841/8851 Multiplatform Phones User Guide
22
Secure Calls
Your administrator can take steps to protect your calls from tampering by people outside your
company. When a lock icon is displayed on your phone during a call, your phone call is secure.
Depending upon how your phone is configured, you may have to sign on before you make a call
or before a security tone plays over your handset.
Answer Calls
Your Cisco IP Phone works just like a regular phone. But we make it easier for you to answer
calls.
Answer a Call
Use the following step to answer a call.
1.
Press the flashing red session button. If you have multiple lines on your phone,
press the solid red line button first.
Answer Call Waiting
When you're on an active call, you know that a call is waiting when you hear a single beep and
the session button flashes red.
Use the following steps to answer call waiting.
1.
From your desk phone, press the
Session
button.
2.
(Optional) If you have more than one call waiting, select an incoming call.
Decline a Call
You can send an active or ringing call to your voicemail system or to a preset phone number.
Decline a call by performing one of the following actions:
•
Press
Decline
.
•
If you have multiple incoming calls, highlight the incoming call and press
Decline
.
Silence an Incoming Call
You can silence an incoming call when you are busy and don't want to be disturbed. The phone
stops ringing, but you get a visual alert, and, can answer the phone call. (
Note
: Your
administrator must configure the
Ignore
softkey on your phone first.)
Silence the incoming call by any of the methods:
•
Press the
Ignore
softkey. When you press this softkey, the softkey disappears
from the phone screen, and is restored again during the next incoming call.
•
Press the Volume
button down. If you press this button again, the
ringer volume decreases. The ringer volume is restored during the next
incoming call.
