Phone Layout: Buttons, Softkeys, Features, and Lines
Cisco IP Phone 8841/8851 Multiplatform Phones User Guide
13
Sec
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Description
Differences Between Phone Calls and Lines
The terms
lines
and
calls
explain how to use your phone.
•
Lines: Each line corresponds to a number or number that others can use to call
you. You have as many lines as you have numbers and phone line icons.
•
Calls: Each line can support multiple calls. By default, your phone supports two
connected calls per line,
Only one call can be active at any time; other calls are automatically placed on hold.
Example
If you have two lines and each line supports four calls, then you could have up to eight
connected calls at one time. Only one of those calls is active and the other seven are held calls.
1
At the top of the screen is the header row. The header row displays the
phone number, current date and time, and three icons. The icons display
when features are active.
2
The middle of the phone screen displays the information associated with the
line and feature buttons on the phone.
When you select a line that has more than two registered lines, a black box
highlight appears around the selected line. There is no highlight for an active
call.
Active and incoming call screen supports more than 21 characters. The
Cisco IP Phone can display 15 digits on the phone screen when the line is
inactive.
3
The bottom row of the screen contains the softkey labels. Each label
indicates the action for the softkey button below the screen.
