CHINESPORT Spa - ITALIA
16/32
mod.14-2013.10.16-10.10-002-ml.docx
GB
11
WARRANTY
GENERAL AFTER-SALES SERVICE CONDITIONS FOR CHINESPORT ITEMS
The warranty shall be valid for a period of 36 months from the date of delivery.
The warranty does not cover consumable items, rechargeable batteries, and generally all the material
subject to wear, breakdowns caused by knocks, falls, misuse or improper use, accidental events and
transport damage. This warranty shall be automatically invalidated if the equipment is tampered with.
Repair of the equipment will be carried out in relation to the breakdown stated.
An estimate must be specifically requested.
Payment is cash on delivery, unless other agreements are made.
Any dispute will be dealt with solely by the Court of UDINE.
WARRANTY REPAIRS
Repairs under warranty must be specifically requested.
Repairs under warranty shall be carried out at our workshop and upon authorization, complete with the
return authorization number.
The return shipment for products sent in their original package will be made free of carriage charges.
A fiscal document (bill of sale, purchase invoice or cash receipt) is required to make a warranty claim;
the purchase date indicated must fall within the warranty time period.
If the product is found to be in good working order without defect, the fault-finding service shall be
charged to the customer.
OUT-OF-WARRANTY REPAIRS
For out-of-warranty repairs carried out at our workshops upon authorization, transportation charges
shall be paid by the customer.
The warranty of the parts replaced during the repair operations is 12 months from the moment the
equipment is collected.
If the product is found to be in good working order without defect, the fault-finding service shall be
charged to the customer.
REPAIRS MADE AT HOME
In the event repairs are made at the customer’s home, a written request is required indicating the
complete details of the person making the request, the type of machine and the breakdown.
The cost per kilometer for on-site technician visits will be agreed upon in relation to the urgency of the
customer.
In the event the machine is under warranty, the customer will have to pay only the expenses incurred
for the technician to reach the customer’s house.
Time is calculated from the moment the technician leaves our workshop until he/she returns. The time
of his/her return will be estimated based on the time required to get there.
SALE OF SPARE PARTS AND CONSUMABLE ITEMS
The orders must be in writing and specify the customer, the item and the shipping method as well as
the precise fiscal data of the customer.
The order processing time can vary depending on the availability of the material.
Returned spare parts will not be accepted.
Payment will be cash on delivery, unless other agreements are made.
12
DISPOSAL OF WASTE ELECTRICAL OR ELECTRONIC
EQUIPMENT AND PACKAGING
The symbol found on the equipment indicates that the waste must be “collected separately”.
Therefore, the user shall take the waste to the separate waste collection points arranged by
local authorities, or deliver it to the sales dealer against purchase of equivalent equipment (only
in Europe). The separate collection of waste and the subsequent treatment, recovery and
disposal operations promote the production of equipment using recycled materials and reduce
the negative effects on the environment and health that improper waste management can cause.
Fraudulent disposal of the product will result in an administrative fine being imposed to the user by
Authorities according to local Law.
