Instructions for installation and use. Reproduction prohibited. 07/ 2010 version 2.0 TAM
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8) Contractual Guarantee
8.1 – Duration
The guarantee period is 2 years, for all parts manufactured by
ourselves with the exception of wear parts, as from the date of
delivery by the installer or the sales outlet.
It applies throughout this period to all material or manufacturing
defects. We shall only undertake to replace, free of charge, parts
recognised as defective after verification by ourselves.
8.2 – Legal guarantee
The provisions of the guarantee are not excluded from the
purchaser’s use of the equipment covered by the legal guarantee for
hidden faults and defects, which applies in all circumstances under
the conditions of Articles 1641 and following of French Civil Law.
8.3 – Validity
The purchaser designated overleaf acknowledges having received
installation instructions and agrees to comply with them. The
guarantee is only valid if the appliance is used in compliance with
recommendations set out in the instructions supplied with the
appliance.
8.4 – Exclusion
8.4.1 Wear parts
The door and window joints, hearth and decorated back, the baffle and the
refractory elements are wear parts and are therefore guaranteed for one
year as from the date of delivery of the appliance.
8.4.2 Window
Vitroceramic windows are excluded from the guarantee.
8.4.3 General points
Travelling expenses, transport, labour, packaging and dismantling costs,
as well as the consequences of non-use of the appliance, resulting from
operations under the guarantee, shall be borne by the customer.
Any malfunction of the appliance brought about by mechanical or electrical
components not supplied by us and which are prohibited in the documents
regarding the heating appliances, is excluded from the guarantee.
Damage caused by use of any fuel other than wood.
The guarantee does not apply in the following cases, (this is not an
exhaustive list): but not in these alone: installation and assembly of
appliances for which Cheminées de Chazelles is not responsible.
Consequently, Cheminées de Chazelles cannot be held responsible for
material damage or accidents to individuals following from installation not
complying with legal and regulatory provisions, such as normal wear and
tear of the equipment or its abnormal use, in particular in cases of use of
the equipment in conditions different from those for which it was designed;
it is formally prohibited to modify, transform or attempt to service the
appliance.
