
Chapter 1
Introduction
1-7
Intr
oduction
Customer Support
Your MultiPASS is designed with the latest technology to provide trouble-free operation.
If you encounter a problem with the unit’s operation, try to solve it by using the
information in
Troubleshooting
(
1
Chapter 13). If you cannot solve the problem or if
you think your MultiPASS needs servicing, contact the Customer Care Center.
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support*
options:
• For e-mail technical support, the latest driver downloads and answers to frequently
asked questions
(www.ccsi.canon.com)
• 24-hour, 7-day-a-week automated support for troubleshooting issues on most current
products
(1-800-423-2366)
• 24-hour, Fax-On-Demand System for product specifications and technical information
(1-800-526-4345)
• Free technical support Monday – Saturday (excluding holidays) for products still
under warranty**
(1-757-413-2848)
• Technical support 7 days a week (excluding holidays) for products no longer under
warranty, at $9.99 per call
(1-757-413-2848)
Note: Within Canada, call for technical support 24 hours a day, 7 days a week
(1-800-OK-CANON).
*Support program specifics subject to change without notice.
**Refer to individual product information for warranty details.
Содержание MultiPASS C555
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