
Chapter 13
Troubleshooting
13-25
T
roub
leshooting
■
MEMORY FULL
appears in the LCD when making multiple copies.
The MultiPASS’ memory is full.
• Print or delete any documents stored in memory (
1
pp. 7-16, 7-18, 8-14) to
free up space in the MultiPASS’ memory, then start again.
The document you are copying may have too many graphics.
• If multiple pages are being copied, separate the pages into smaller stacks. If not,
make the desired number of copies one at a time as needed.
General Problems
■
The MultiPASS has no power.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the MultiPASS and into the wall
outlet (
1
p. 2-8). If the unit is plugged into a power strip, make sure the power strip is
plugged in and turned on.
The power cord may not be supplying power.
• Check the power cord by substituting with another, or by using a voltmeter to test it
for continuity.
■
The MultiPASS will not print reports.
The BJ cartridge or the Black BJ tank may need to be replaced.
• Determine if the problem is with the BJ cartridge or Black BJ tank (
1
p. 12-8), and
replace if necessary. (
1
pp. 12-12, 12-15)
The Photo BJ cartridge is installed in the MultiPASS and the
PHOTO INK PRINT
setting is disabled.
• If you have disabled the
PHOTO INK PRINT
setting (
1
p. 14-7), you cannot print
reports with the Photo BJ cartridge. Replace the Photo BJ cartridge with the Color or
Black BJ cartridge. Alternatively, enable the
PHOTO INK PRINT
setting. (
1
p. 14-7)
■
Nothing appears in the LCD.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the MultiPASS and into the wall
outlet (
1
p. 2-8). If the unit is plugged into a power strip, make sure the power strip is
plugged in and turned on. If the LCD remains blank, unplug the unit, wait five
seconds, then plug it in again.
Содержание MultiPASS C555
Страница 1: ...User s Manual ...
Страница 137: ...12 4 Maintenance Chapter 12 7 Close the document tray 8 Reconnect the power cord ...