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Symptom
E677-0080/E315-000d for output from imagePASS-U1
[ Inspected by Canon Inc. ]
Description
E677-0080 or E315-000d appeared during large print job via iamgePASS-U1.
- E677-0080: Print server error. Communication error between Main Body and imagePASS-U1 at startup.
- E315-000d: Codec error
Cause
The symptom occurred because of a failure in system software of imagePASS-U1.
Field Remedy
1) Check the version of system software of imagePASS-U1. For ver.1.0, upgrade it to ver.1.1. For ver.1.1,
go to Step 2).
2) Import the patch file "1-1BMIKH.ps" into the "Direct" queue through Command Workstation.
3) Wait at least 60 seconds after the patch has been imported before proceeding.
4) From either Command Workstation or the imagePASS-U1 LCD, choose "Shut Down" then "Reboot
System".
5) When the server comes to an idle state, wait at least 60 seconds then print a configuration page. Once
printed, verify the "Update Information" section contains patch number "1-1BMIKH".
[Caution]
- Install this patch to the system software ver.1.1. When the system software is ver.1.0, upgrade it to ver1.1
before installing the patch file.
- This patch is exclusive. At the time of installation, this patch must be rebooted before installing any other
patches. Note that this does not mean rebooting the server.
- When installing other patches, do so after having installed and rebooted this patch.