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Symptom
0213 Jam Code due to deformation of the frame in the outer paper delivery assembly
[Inspected by Canon Inc. ]
Description
0213 Jam occurred.
0213: Outer Delivery Sensor (PS36) Stationary Jam
Cause
When a jam occurred in the delivery assembly [1], the frame [a] in the outer paper delivery assembly was
subject to pressure and deformed as a result of forcefully trying to remove paper. When there are nicks [b]
on the rib plate, paper may catch on a nick.
Field Remedy
When the symptom occurs, prepare the outer paper delivery assembly (FM3-7379-000) and perform a
replacement by following the steps below.
1) Remove delivery options from the main body.
2) Remove the 3 screws [1], detach the left upper cover [2] by pulling it out upward while avoiding the 2
latches, remove the 3 screws [3], and then detach the left lower cover [4].