8-12
Print quality problems _________________________
❏
The print quality is not what you expect; print is not clear, is
splashed, has missing dots or white streaks.
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• Make sure you are using the recommended paper (see p. 3-2).
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• Some papers have a “right” side for printing. If the print quality is not as clear as you would
like it to be, try turning the paper over and printing on the other side.
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• Make sure the ink film is installed properly (see p. 1-5).
❏
The printout contains blurred or smudged ink.
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• Make sure you are using the recommended paper (see p. 3-2).
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• Some papers have a “right” side for printing. If the print quality is not as clear as you would
like it to be, try turning the paper over and printing on the other side.
General problems ______________________________
❏
The fax has no power.
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• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 1-
3). If the fax is plugged into a power strip, make sure the power strip is plugged in and
turned on.
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• Check the power cord by substituting with another, or by using a voltmeter to test it for
continuity.
❏
The fax will not print reports.
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• Determine if the problem is with the ink film and replace if necessary (see p. 8-4).
❏
Nothing appears on the LCD.
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• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 1-
3). If the fax is plugged into a power strip, make sure the power strip is plugged in and
turned on. If the LCD remains blank, unplug the fax, wait more than one minute, then plug
it in again.