187
Trouble
s
hooting
Precaution
s
Regarding Wi-Fi Network
s
When using a Wi-Fi network, try the following corrective actions if the transmission rate drops, the connection is
lost, or other problems occur.
Po
s
itioning a network device (acce
ss
point, mobile device, etc.)
- When u
s
ing a Wi-Fi networ
k
indoor
s
, place the networ
k
device in the
s
ame room a
s
the camera.
- Place the networ
k
device in an open, unob
s
tructed location, where people or object
s
do not come between it and the
camera.
- Place the networ
k
device a
s
clo
s
e a
s
po
ss
ible to the camera. Change the height or facing of the networ
k
device, a
s
nece
ss
ary.
Nearby electronic device
s
- If the tran
s
mi
ss
ion rate over a Wi-Fi networ
k
drop
s
becau
s
e of interference from the following electronic device
s
,
s
witching to the 5 GHz band or to a different channel may
s
olve the problem.
- Wi-Fi networ
ks
u
s
ing the IEEE 802.11b/g/n protocol operate in the 2.4 GHz band. For thi
s
rea
s
on, the tran
s
mi
ss
ion
rate may drop if there are nearby microwave oven
s
, cordle
ss
telephone
s
, wirele
ss
microphone
s
and Bluetooth or
s
imilar device
s
operating on the
s
ame frequency band.
- If another acce
ss
point operating on the
s
ame frequency band a
s
the Wi-Fi adapter connected to the camera i
s
u
s
ed
nearby, the tran
s
mi
ss
ion rate may drop.
U
s
ing multiple camera
s
/Wi-Fi adapter
s
/acce
ss
point
s
- Chec
k
that there are no IP addre
ss
conflict
s
among the device
s
connected to the
s
ame networ
k
.
- If multiple camera
s
are connected to a
s
ingle acce
ss
point, connection
s
peed
s
may be reduced.
- To reduce radio wave interference when there are multiple acce
ss
point
s
u
s
ing IEEE 802.11b/g or IEEE 802.11n (in the
2.4 GHz band), leave a gap of four channel
s
between each wirele
ss
acce
ss
point. For example, u
s
e channel
s
1, 6, and
11, channel
s
2, 7, and 12, or channel
s
3, 8, and 13.
If you can u
s
e IEEE 802.11a/n/ac (in the 5 GHz band),
s
witch to IEEE 802.11a/n/ac and
s
pecify a different channel,
leaving an appropriate gap between channel
s
according to the wirele
ss
s
tandard and frequency band u
s
ed. For
example, when u
s
ing IEEE 802.11ac (VHT80), leave a gap of 8 channel
s
between acce
ss
point
s
.
Содержание EOS C70
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