Printer Problems
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5
Q
Is a wrong printer driver selected in the [Printers and Faxes] (Windows 98/Me/
2000: [Printers]) folder?
A
Make sure the corresponding printer driver is selected in the [Printers and
Faxes] (Windows 98/Me/2000: [Printers]) folder.
Printer locks up system.
Q
Does your system setup have a problem?
A
Make sure that you have a high-quality shielded interface cable.
A
The problem might be in your BIOS. Verify that your BIOS setup is correct. (See
your computer's documentation for details.)
A
Verify that your physical memory is working correctly.
A
If you have a Toshiba laptop, change the following line in your CONFIG.SYS file:
c:\winutils\mxtime.exe
to
REM c:\winutils\mxtime.exe
Computer indicates a device time-out.
Q
Is the machine off, offline, or not connected to the computer?
A
Make sure the machine is not paused.
A
Make sure the machine's interface cable is securely connected to both the
machine and the computer.
A
Make sure paper is properly loaded from the cassette or multi-purpose tray.
A
Reset the machine and the computer.
A
Try the print operation again.
A
Try a different cable.
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